Apprenticeship Industry Development Coach

Colchester Institute; Saffron Walden; On-site; GBP 17,000 - 25,000; Part time

Job summary

Colchester Institute is seeking an Apprenticeship Industry Development Coach - Operational Firefighter Level 3. The role is field-based across Cambridgeshire, requiring regular travel and not based at a CI campus. 10 hours per week, 52 weeks per year, part-time and hourly paid.

Key duties include liaising with employers, apprentices and college staff to align learning requirements, signing up apprentices, and maintaining high standards of quality assurance throughout the apprenticeship journey.

Qualifications

• Experience in customer service with evidence of outstanding service.
• Evidence of liaising with internal and external stakeholders.
• Active firefighter with Cambridge Fire & Rescue Service.

Responsibilities

• Liaise with employer, apprentice and college staff to ensure learning requirements are understood.
• Carry out apprenticeship sign ups, complete administration tasks and provide IAG to watch managers and new apprentices.
• Liaise with Colchester Institute delivery teams to maintain professionalism and quality assurance throughout the apprenticeship journey.
• Carry out 10-week progress reviews with apprentices and employers to monitor milestones and off-the-job training.
• Support safeguarding, prevent, equality & diversity, health & safety, and British values during meetings with apprentices and CFRS personnel.
• Ensure clear communication between delivery staff and CFRS for gateway to completion and endpoint assessment.
• Keep apprentice information up to date in Learning Hub, Smart Assessor and other learning environments.

Skills

Customer service

Stakeholder liaison

Firefighter experience

Education

Technical Level 3+

English & Maths GCSE 4+/C

Job description

Job Details

• Job title: Apprenticeship Industry Development Coach - Operational Firefighter Level 3


• 10 Hours Per week, 52 weeks per year


• Part Time, Hourly Paid


• Location: Cambridgeshire (field-based) - regular travel across the Cambridgeshire area is required. This role is not based at a Colchester Institute campus.

At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment.

About the role

• Liaise with the employer, apprentice and college staff to ensure apprentices fully understand the learning requirements of their apprenticeship in regard to knowledge, skills and behaviours, functional skills and end point assessment


• To carry out apprenticeship sign ups, completing administration tasks and providing IAG to watch managers and new apprentices


• Liaise with Colchester Institute delivery teams to ensure high levels of professionalism and quality assurance are developed and maintained throughout the whole apprenticeship journey


• Carry out 10-week review of progress with apprentices and employers to monitor progress against key milestones and the off the job training as outlined in the apprenticeship training plan


• During all aspects of apprenticeship meetings with both the apprentice and the CFRS personnel, seek opportunities to raise awareness of safeguarding, prevent, equality & diversity, health & safety, and British values


• Support the apprentices as they prepare for gateway to completion and end point assessment ensuring clear lines of communication between all key delivery staff involved in the apprenticeship and CFRS


• Ensure apprentice information is kept up to date in the relevant folders including Learning Hub, Smart Assessor and any other virtual learning environments required of the apprenticeship standard

Essential Experience

• Experience of a customer service role providing with evidence of outstanding customer service and quality assurance


• Demonstrate evidence of effectively liaising with key stakeholders internal and external to the organisation


• Actively working as a Firefighter within Cambridge Fire & Rescue Service

Essential Qualifications

• Technical qualification at level 3 or above


• Minimum of Level 2 qualification in English and Mathematics GCSE 4+ or C and above / CSE Level 1 / O-Level C or above / Level 2 Adult Numeracy or Literacy or equivalent

At Colchester Institute, we value our staff and invest in their growth. Joining us means becoming part of a vibrant community dedicated to excellence in education and training. If you are passionate about making a difference and inspiring the next generation, we would love to hear from you.

We do not engage with recruitment or search agencies unless they have been officially contracted in line with our PSL.JBRP1_UKTJ