Apprenticeship Enrolment Specialist

Supporting Education Group; Greater London; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Holiday + personal days (28 days + 1s)

Private health plan

Life insurance

Pension

Flexible benefits

Learning & development

Volunteer days

Job summary

The LMP Group is seeking an Enrolment Officer (Maternity Cover) in London to manage enrolments for apprenticeship programs. You will verify eligibility, process applications, and coordinate with sales, clients and delivery teams, ensuring compliance and right-first-time checks.

You will use CRM systems to manage documents, reports, and data quality, supporting the MIS team and safeguarding accurate records across education programmes.

Qualifications

• Experience in administrative, enrolment, apprenticeship or customer service roles.
• Excellent attention to detail and accuracy.
• Strong organisational and time-management skills.
• Ability to manage multiple applications and deadlines.
• Excellent verbal and written communication skills.
• Confident using CRM and database systems.
• Experience in apprenticeship, education or training sectors.
• Knowledge of ESFA funding rules and apprenticeship compliance.

Responsibilities

• Undertake student enrolments including enrolment appointments and online documents.
• Lead on checking and verification of student eligibility in line with funding rules.
• Conduct prior attainment checks and review initial assessment results.
• Collaborate with learner sales managers to ensure right first-time submissions.
• Operate CRM systems (BUD, HubSpot, CCMS, BKSB, Century) to upload documents and generate reports.
• Housekeeping of learner files ensuring clean live data.
• Ensure exceptional customer experience throughout admissions processes.

Skills

Attention to detail

Organisational skills

Time management

Communication skills

CRM experience

Database proficiency

Independent working

Tools

HubSpot

BKSB

CCMS

PICS

Bud

Calendly

Job description

The LMP Group is seeking an Enrolment Officer (Maternity Cover) in London to manage enrolments for apprenticeship programs. You will verify eligibility, process applications, and coordinate with sales, clients and delivery teams, ensuring compliance and right-first-time checks.

You will use CRM systems to manage documents, reports, and data quality, supporting the MIS team and safeguarding accurate records across education programmes.