Apprentice Team Leader: Lead Front of House & Community

Greene King; Linslade; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discounts on brands 33%

Discounts at Greene King Inns & hotels

Employee assistance program

Maternity & paternity policies

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts

Job summary

Greene King is seeking an Apprentice Team Leader for its Community Pubs brand. You will lead front of house teams, coach staff, and ensure every guest enjoys a warm, memorable visit.

The role emphasises teamwork, safety, and delivering genuine hospitality in a lively pub environment. Training is work-based with a mentor; you’ll gain English and Maths Functional Skills and complete a comprehensive apprenticeship without a college requirement.

Qualifications

• Apprenticeship pathway with on-job training and remote coaching.
• Functional Skills in English and Maths obtained during the apprenticeship.
• No college requirement; training delivered through work-based sessions and mentor support.

Responsibilities

• Provide customers with a memorable experience on every visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts for smooth operations.
• Ensure the bar area is safe, legal, and clean with swift issue resolution.
• Model excellent service and foster a welcoming atmosphere for customers.

Skills

Leadership

Team coordination

Customer service

Problem solving

Adaptability

Attention to detail

Job description

Greene King is seeking an Apprentice Team Leader for its Community Pubs brand. You will lead front of house teams, coach staff, and ensure every guest enjoys a warm, memorable visit.

The role emphasises teamwork, safety, and delivering genuine hospitality in a lively pub environment. Training is work-based with a mentor; you’ll gain English and Maths Functional Skills and complete a comprehensive apprenticeship without a college requirement.