Apprentice Support Services Assistant

East Riding of Yorkshire Council; Beverley; On-site; GBP 15,000 - 18,000; Full time

Job summary

East Riding of Yorkshire Council is offering an 18-month fixed-term apprenticeship within the Administrative Support Services Team in Legal, Governance and Democratic Services. You will work toward the Level 3 Business Administration apprenticeship and support across Legal, Information Governance, Electoral Services, Committee Services, Member Services and Civic Services.

The role requires GCSEs English and Maths (4+) or equivalent, and proficient IT skills including Word, Excel, Outlook and MS

Qualifications

• 2 GCSEs at grade 4 or above in English and Maths (or equivalent).
• Ability to use IT systems, including Word/Excel and MS Teams.
• Commitment to learning and completing the Level 3 Business Administration apprenticeship.

Responsibilities

• Record keeping.
• Dealing with customer communication.
• Arranging meetings.
• Cash handling.

Skills

IT literacy

Communication

Time management

Problem solving

Education

GCSE English and Maths (4+)

Level 2 Functional Skills (English/Maths) if under 19

Tools

Microsoft Word

Microsoft Excel

MS Teams

Email systems

Job description

The job itself

East Riding of Yorkshire Council is looking for a highly motivated and enthusiastic individual to join the Administrative Support Services Team in Legal, Governance and Democratic Services. You will play an important role and be fully committed to achieving the L3 Business Administration Apprenticeship standard.

The Administrative Support Services Team have a wealth of knowledge and are keen to support an apprentice to develop new skills and enhance the important work the team deliver. The post will be sat within Democratic Services, providing support across a range of areas, including Legal, Information Governance, Electoral Services, Committee Services, Member Services and Civic Services.

An example of some of the responsibilities of the role are

• Record keeping
• Dealing with customer communication
• Arranging meetings
• Cash handing

You will be expected to have the ability to work on your own initiative, be able to meet tight deadlines, problem solve and have experience of using IT systems such as emails and Microsoft word / excel and MS Teams.

This is an 18-month fixed term contract, and you will need to have a good standard of education. This will include 2 GCSEs at grade 4 or above (or equivalent) in English and Maths or (if under the age of 19) demonstrate the commitment to complete level 2 functional skills in both Maths and English before the completion of your apprenticeship.

The apprenticeship programme is an ideal opportunity for someone looking to gain experience in a busy office environment and during this time, not only will you be gaining a recognised qualification, but you will also have access to the many benefits that working for a local council brings.

Please see our job outline for further details on the job role and the employee specification. On here you will find the skills and behaviours we are looking for. Guidance on completing the application and understanding the skills and behaviours required is available at Application and interview help

Applications are welcome from those who have not already attained this qualification and are welcome from everyone, irrespective of age, but especially from people in the under 25 group. Please ensure you check eligibility criteria before applying. www.apprenticeships.org.uk

All offers of employment are subject to pre-employment checks, including verification of apprenticeship eligibility by the associated training provider.