Apprentice School Receptionist: Hands-on Admin & Frontline

Oakfield Academy; Frome; Hybrid; GBP 9,700 - 12,000; Part time

Benefits offered by this job

Term-time hours

Apprenticeship training

Supportive team

Job summary

The role is 30 hours per week, term – time plus INSET days, with paid apprenticeship training and supervision from senior staff. You will gain hands-on experience in secretarial duties while working towards a qualification.

Qualifications

• GCSE English and Maths at grade C (4) or above (or equivalent).
• Strong written and verbal communication skills with a welcoming face-to-face and phone manner.
• Proficiency in standard office software (Word processing, spreadsheets, email, calendar management).
• Good organisational skills with a solid understanding of confidentiality and data protection (GDPR).

Responsibilities

• Act as the first point of contact for parents, visitors, and callers in a friendly, professional manner.
• Provide general confidential administrative and secretarial support to the Head Teacher and Office Manager.
• Manage daily attendance calls to families and record staff absences accurately.
• Co-produce and distribute the school newsletter; update the school website and Facebook page.
• Manage Arbor (MIS) regarding school meals, trips, and club fees; send arrears reminders when required.
• Maintain noticeboards, mail, visitor sign-ins, and issue visitor badges for campus security.

Skills

Communication skills

Office software

Organisational skills

GDPR/confidentiality

Education

GCSE English & Maths (C/4+)

Tools

Arbor MIS

Job description

The role is 30 hours per week, term – time plus INSET days, with paid apprenticeship training and supervision from senior staff. You will gain hands-on experience in secretarial duties while working towards a qualification.