Apprentice Receptionist

Oakfield Academy; Frome; Hybrid; GBP 9,700 - 12,000; Part time

Benefits offered by this job

Term-time hours

Apprenticeship training

Supportive team

Job summary

The role is 30 hours per week, term – time plus INSET days, with paid apprenticeship training and supervision from senior staff. You will gain hands-on experience in secretarial duties while working towards a qualification.

Qualifications

• GCSE English and Maths at grade C (4) or above (or equivalent).
• Strong written and verbal communication skills with a welcoming face-to-face and phone manner.
• Proficiency in standard office software (Word processing, spreadsheets, email, calendar management).
• Good organisational skills with a solid understanding of confidentiality and data protection (GDPR).

Responsibilities

• Act as the first point of contact for parents, visitors, and callers in a friendly, professional manner.
• Provide general confidential administrative and secretarial support to the Head Teacher and Office Manager.
• Manage daily attendance calls to families and record staff absences accurately.
• Co-produce and distribute the school newsletter; update the school website and Facebook page.
• Manage Arbor (MIS) regarding school meals, trips, and club fees; send arrears reminders when required.
• Maintain noticeboards, mail, visitor sign-ins, and issue visitor badges for campus security.

Skills

Communication skills

Office software

Organisational skills

GDPR/confidentiality

Education

GCSE English & Maths (C/4+)

Tools

Arbor MIS

Job description

# Apprentice ReceptionistEmployer: Oakfield AcademyLocation: Frome, SomersetContract Type: Fixed term contractHours: Part TimeContract Length: 18 MonthsSalary: £15,434.33 FTE SalaryPosted: 15th October 2026Expires: 15th November 2026 11:59 PMStart Date: As Soon As PossibleJob ID: 1579721Suitable for: ApprenticesJob Reference: OAKRECAPPOCT26* Share :* PrintAn exciting opportunity has arisen for a welcoming, resourceful candidate to join our team as an Apprentice Receptionist. This role is varied, and we are looking for an adaptable, enthusiastic, and flexible individual able to thrive in a busy school office environment, providing high-quality secretarial support while delivering a positive first impression to our parents and visitors.This post is for 30 hours per week from Monday to Friday, 8.30am – 3.00pm, term time only plus 5 x INSET days. The FTE salary is £15,434.33 gross per annum. The actual salary for this post equates to £10,752.00 gross per annum, with the post reporting to the Office Manager and Head Teacher.We are looking for the successful candidate to start as soon as possible.**JOB REQUIREMENTS:*** Acting as the first point of contact for parents, visitors, and telephone callers in a friendly, professional manner.* Providing general confidential administrative and secretarial support to the Head Teacher and Office Manager.* Managing daily attendance calls to families and recording staff absences accurately.* Co-producing and distributing the school newsletter, alongside updating the school website and Facebook page.* Managing Arbor (MIS) regarding school meals, trips, and club fees, sending arrears reminders when required.* Maintaining noticeboards, mail, visitor sign-ins, and issuing visitor badges for campus security.* Assisting with the organisation of school fundraising activities and events.**WHAT WE OFFER:*** Term-time hours.* Opportunity to gain hands-on administrative experience while working towards an apprenticeship qualification.* A supportive, friendly team environment with dedicated guidance from senior school staff.* Commitment to your ongoing training and professional development.**THE RIGHT CANDIDATE WILL HAVE:*** GCSE English and Maths at grade C (4) or above (or equivalent).* Strong written and verbal communication skills with a welcoming face-to-face and phone manner.* Proficiency in standard office software (Word processing, spreadsheets, email, calendar management).* Good organisational skills with a solid understanding of confidentiality and data protection (GDPR).* A reliable, calm, and adaptable approach to a fast-paced environment.* Prior experience in a school setting or with Management Information Systems (MIS) is desirable, but not essential.This role will require an enhanced DBS check and valid documentation confirming your right to work in the UK.**The closing date: 15th November****Interview held: To be confirmed**We reserve the right to close this advert earlier due to application interest.### AttachmentsData Protection and Data Breach PolicyMNSP Recruitment BrochureTrust Annual Report 2025Oakfield School Apprentice Reception Job Description### Safeguarding Statement:Oakfield Academy is committed to safeguarding and promoting the welfare of children, young people & vulnerable adults and expects all our staff to share this commitment.