Apprentice: Precision Orders & Admin Mastery (Level 3)

SGM WINDOWS LTD; Basildon; On-site; GBP 15,000 - 19,000; Full time

Job summary

SGM Windows Ltd in Basildon is seeking an Apprentice Order Processing Administrator. You will gain a Level 3 qualification while handling customer orders, assisting with daily business operations, and supporting the team with precision and professionalism.

You will learn to manage orders, communicate with customers, and develop strong administrative and office software skills in a manufacturing and supply environment.

Qualifications

• GCSE Maths & English at A*-C / 9-4 is desired.
• A Level Maths & English at A*-C is desired.

Responsibilities

• Process customer orders accurately into internal systems with training.
• Provide professional contact via telephone, email, and digital platforms to assist customers and build relationships.
• Utilise MS Office and internal software to manage data and documents.
• Manage time and priorities to meet deadlines, working solo or in a team.
• Review order workflows and identify opportunities to streamline processes.
• Coordinate tasks and resources, support project administration, and ensure compliance with regulations.
• Demonstrate integrity, adaptability and positive workplace behaviours to support career progression.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Number skills

Analytical skills

Logical

Team working

Initiative

Patience

Education

GCSE Maths & English

A Level Maths & English

Tools

MS Office

Job description

SGM Windows Ltd in Basildon is seeking an Apprentice Order Processing Administrator. You will gain a Level 3 qualification while handling customer orders, assisting with daily business operations, and supporting the team with precision and professionalism.

You will learn to manage orders, communicate with customers, and develop strong administrative and office software skills in a manufacturing and supply environment.