Apprentice Parts Advisor

Apprenticeship Central Ltd; Loughborough; On-site; GBP 11,000 - 12,000; Full time

Job summary

Apprenticeship Central Ltd in the United Kingdom invites applicants for an Apprentice Parts Advisor. This one-year apprenticeship offers on-the-job learning toward a Level 3 qualification, with on-site training and mentor support, no prior experience required.

You will start on £8.00 per hour in year 1, rising to the national wage from year 2, with Monday to Friday, 08:00–16:00 hours, and a path toward a permanent role as a Parts Advisor.

Qualifications

• GCSE English grade 4/C or above.
• GCSE Maths grade 4/C or above.
• Willingness to learn in a busy office and workshop environment.

Responsibilities

• Act as a friendly first and last point of contact for customers, dealerships and garages.
• Handle parts enquiries and orders in person, over the phone and via email.
• Order, sell and supply vehicle parts and accessories accurately.
• Support stock control by maintaining accurate inventory records.
• Assist with invoicing, payments and general administration tasks.
• Communicate clearly with technicians and team members to support daily operations.
• Help manage customer queries and resolve issues in a professional manner.
• Keep parts and stockroom areas organised, safe and compliant with procedures.

Skills

Customer service

Communication

Organised

Teamwork

IT skills

Education

GCSE English

GCSE Maths

Tools

IT skills

Job description

About The Role

Are you looking for a great first step into a career where you can learn on the job and gain a recognised qualification while earning? An apprenticeship could be the perfect opportunity to start your professional journey.

About The Role

Are you looking for a great first step into a career where you can learn on the job and gain a recognised qualification while earning? An apprenticeship could be the perfect opportunity to start your professional journey.

Apprenticeship Central are recruiting an Apprentice Parts Advisor to join a busy and supportive automotive team. You’ll gain hands-on experience in parts operations and office administration while working towards a nationally recognised Level 3 qualification. No prior experience is needed, just curiosity, enthusiasm, and a willingness to learn!

Apprenticeship Details

Duration: 12 months

Pay: £8.00 per hour in year 1, rising to the national wage for your age from year 2

Hours: Monday to Friday 08:00-16:00

Training & Support

• On-site delivery with a training provider coach visiting workplace
• On-the-job guidance from an experienced team and allocated workplace mentor
• Visits from a training provider coach every 6-8 weeks
• Additional support from a RETAIN Manager at Apprenticeship Central

Why this apprenticeship is great / Where it can take you:

You’ll learn a range of skills, gain hands-on experience across multiple disciplines, and receive ongoing support to help you succeed. After completing the apprenticeship, you may have the opportunity to continue with the company in a permanent role and develop your career as a Parts Advisor.

What You’ll Do

As an Apprentice Parts Advisor, you’ll assist and learn across a variety of tasks, including:

• Act as a friendly first and last point of contact for customers, dealerships, and garages
• Handle parts enquiries and orders in person, over the phone, and via email
• Order, sell, and supply vehicle parts and accessories accurately
• Support stock control by maintaining accurate inventory records
• Assist with invoicing, payments, and general administration tasks
• Communicate clearly with technicians and team members to support daily operations
• Help manage customer queries and resolve issues in a professional manner
• Keep parts and stockroom areas organised, safe, and compliant with procedures

Requirements

• GCSE (or equivalent) English – Grade 4/C or above
• GCSE (or equivalent) Maths – Grade 4/C or above

About You

• Willing to learn and develop new skills in a busy office and workshop environment
• Organised and able to follow instructions accurately
• Positive attitude and good work ethic
• Willing to learn and take on new challenges
• Works well in a team and communicates clearly
• Basic IT skills
• Reliable travel to and from the workplace