Customer Service Apprentice

GTG Training; Ayr; On-site; GBP 11,000 - 14,000; Full time

Job summary

GTG Training is recruiting an Apprentice Parts Advisor in Ayr, Scotland. This role offers hands-on experience in parts distribution while working toward an SCQF Level 6 qualification and earning a wage as you learn.

Responsibilities include receiving, storing and dispatching vehicle parts, sourcing parts for customers and technicians, handling enquiries, processing orders, and maintaining computer systems. A great entry point into automotive careers with GTG Training.

Qualifications

• National 4 or above in English and Maths
• Admin or Computer Studies qualification preferred but not essential
• Enthusiastic, reliable and keen to learn
• Strong communication and organisational skills
• Ability to work independently and as part of a team
• Full UK driving licence preferred but not essential

Responsibilities

• Receive, store and dispatch vehicle parts
• Source parts for customers and technicians
• Handle customer enquiries and provide advice
• Process orders and update computer systems
• Develop sales, communication and customer service skills

Skills

Enthusiastic

Reliable

Strong communication

Organisational skills

Team player

Driving licence

Education

SCQF Level 6 in Parts Distribution

Job description

Earn while you learn

Gain an SCQF Level 6 in Parts Distribution

Job based in Ayr

Earn while you learnGain an SCQF Level 6 in Parts DistributionJob based in AyrGTG Training is recruiting an Apprentice Parts Advisor on behalf of an independent garage. This is a fantastic opportunity to start a career in the automotive industry, gain a recognised qualification, and earn a wage while you learn.

What You’ll Do

• Receive, store and dispatch vehicle parts
• Source parts for customers and technicians
• Handle customer enquiries and provide advice
• Process orders and update computer systems
• Develop sales, communication and customer service skills

What You’ll Learn

You’ll work towards an SCQF Level 6 in Parts Distribution, combining hands‑on workplace experience with training and support from GTG. You’ll also gain knowledge of basic vehicle technology, sales techniques and parts identification.

What We’re Looking For

• National 4 or above in English and Maths (or expected to achieve)
• Admin or Computer Studies qualification preferred but not essential
• Enthusiastic, reliable and keen to learn
• Strong communication and organisational skills
• Ability to work independently and as part of a team
• Full UK driving licence preferred but not essential

Start Your Automotive Career Today

If you’re motivated, eager to learn and looking for a rewarding career path, we’d love to hear from you.