Apprentice ICT Technician

Coast and Vale Learning Trust; Sutton Coldfield; On-site; GBP 13,000 - 17,000; Full time

Job summary

Bishop Vesey’s Grammar School is offering an Apprentice ICT Technician role in Sutton Coldfield. The position is a fixed‑term apprenticeship (13–18 months) with 36.5 hours per week and the National Apprentice Rate (£8.00/hour, about £15,224.88/year full‑time equivalent).

You will gain hands‑on IT experience while working towards a Level 3 IT Apprenticeship. You will join the ICT Team, supported by experienced staff, and contribute to network support, device management and user assistance across

Qualifications

• No prior IT experience required; enthusiasm and willingness to learn are valued.
• Interest in understanding how computer networks, systems and equipment work.
• Willingness to work as part of an ICT team to support school ICT services.

Responsibilities

• Support the day‑to‑day operation and maintenance of the school network.
• Assist with maintaining network servers, including software installation, OS management, fault diagnosis and backups.
• Help maintain network infrastructure, including switches, access points and routers.
• Provide friendly technical support to staff and students for logging in, email and applications.
• Help create and maintain help sheets, asset registers and technical documentation.
• Assist with creation, maintenance and management of staff and student user accounts.
• Keep computer rooms tidy and equipment maintained per health and safety requirements.
• Stay up to date with software releases, patches and emerging technologies.

Skills

Enthusiasm

Willingness to learn

Good communication

Education

Level 3 IT Apprenticeship (in progress)

Job description

Apprentice ICT Technician

Salary: National Apprentice Rate — currently £8.00 per hour (£15,224.88 per annum FTE)

Hours: 36.5 hours per week, 52 weeks per year

Contract: Fixed-term Apprenticeship Agreement, 13-18 months

Responsible to: Head of IT & Digital Services

Who We Are:

Bishop Vesey’s Grammar School is a historic yet forward-looking community, founded in 1527. For nearly 500 years, we have combined strong academic tradition with a commitment to service, character and opportunity, evolving with each generation. From our origins under Bishop John Vesey to our outstanding modern academy, we are proud of our rich heritage, vibrant community and the achievements of our pupils past and present.

About the Role:

We are looking for an enthusiastic and reliable Apprentice ICT Technician to join our ICT Team and gain valuable hands‑on experience supporting ICT services across the Academy. A reliable individual who is willing to learn with an interest in understanding how computer networks, systems and equipment work.

This is an exciting opportunity to begin a career in IT while working towards a Level 3 IT Apprenticeship. You will receive training, develop practical technical skills and build a portfolio of evidence for your apprenticeship accreditation, supported by experienced members of the ICT Team.

Key Responsibilities:

• Support the day‑to‑day operation and maintenance of the school network.
• Assist with maintaining network servers, including software installation, operating system management, fault diagnosis and backups.
• Help maintain network infrastructure, including switches, access points and routers.
• Provide friendly technical support and guidance to students and staff with logging in, email and applications.
• Help create and maintain help sheets, asset registers and technical documentation.
• Assist with the creation, maintenance and management of staff and student user accounts.
• Keep computer rooms tidy and ensure equipment is maintained in line with health and safety requirements.
• Keep up to date with software releases, patches and emerging technologies.

Previous experience in an IT environment is not essential. What matters most is your enthusiasm, willingness to learn and commitment to developing your skills.

What We Offer:

• Achievement of a Level 3 IT Apprenticeship.
• Gain practical, hands‑on experience in a school ICT environment.
• Develop knowledge of networks, servers, hardware, software and IT support.
• Build a portfolio of evidence and valuable workplace experience.
• Receive support and training from experienced ICT professionals.

All school staff have a responsibility to safeguard and promote the welfare of children and young people. The successful candidate will be expected to follow Keeping Children Safe in Education, the school's safeguarding and child protection policies, and all relevant school procedures.

You will also be expected to maintain confidentiality, follow health and safety requirements, support equality and inclusion, maintain high standards of attendance and punctuality, and contribute positively to the school's values, vision and wider community.

Connect with Us on LinkedIn - Bishop Vesey's Grammar School | LinkedIn to follow our latest updates and community highlights.