Apprentice Hire & Sales Coordinator

GAP Group; Croydon; On-site; GBP 16,000 - 18,000; Full time

Benefits offered by this job

Competitive salary and bonus scheme

Up to 25 days annual leave plus bank

Contributory Pension Scheme

Life Assurance

Cycle to Work Scheme

Health & Wellness

Job summary

GAP Group Apprenticeships in Croydon offer a two-year blended learning programme to gain an NVQ Level 2 in Hire Desk Operations and practical on-the-job experience.

You will learn to run an effective hire desk, including stock control and purchasing, driving sales and handling customer queries while coordinating drivers to meet customers' needs. After Year 1 you progress towards wage scales under the National Minimum Wage rules.

Qualifications

• 4 National 4s or above.
• Interest in customer service and sales.
• Attention to detail and accuracy.
• Good communication and IT skills.

Responsibilities

• Run an effective hire desk.
• Manage stock control and purchasing.
• Drive sales and handle customer queries.
• Coordinate drivers to meet customer needs.
• Support back office administration and credit control where needed.

Skills

Customer service

Sales

Communication skills

IT skills

Education

NVQ Level 2 in Hire Desk Operations

4 National 4s or above

Job description

GAP Group Apprentices are a key in ensuring our Depots have the right level of expertise, today, tomorrow and in future.

The Role:

GAP Group Apprentices are a key in ensuring our GAP One team have the right level of expertise, today, tomorrow and in future. As an Apprentice Hire & Sales Coordinator (HSC) you will be enrolled in a blended learning programme where you will gain NVQ Level 2 in Hire Desk Operations through a mixture of on the job experience and online training through a leading training provider.

Our 2 year Apprenticeship Programme covers all the essential skills and principles you will need to become a HSC and you'll learn how to run an effective hire desk, including stock control and purchasing, driving sales and managing customer queries effectively whilst co-ordinating drivers to ensure customers' needs are met. You'll also study everything fromcustomer service and sales skills to back office administration and credit control of a high-performing hire desk.

Our Apprenticeship Programme allows you to earn as you learn:

Apprentices under 18 joining our programme you will be required to work a maximum of 39 hours per week with a starting salary of £16,224 per annum.

Apprentices over 18 joining our programme you will be required to work a maximum of 42.5 hours per week with a starting salary of £17,860 per annum.

After successful completion of Year 1 you will automatically be placed on the National Minimum Wage rate for your age group.

Successful applicants should demonstrate the following:

• 4 National 4s or above
• A keen interest in customer service and sales
• High level of attention to detail and accuracy
• Good communication and IT skills

About GAP Group

GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER