Apprentice Hire & Sales Coordinator

GAP Group Limited; Lewes; On-site; GBP 12,000 - 14,000; Full time

Job summary

GAP Hire Solutions in Lewes is offering a 2-year apprenticeship for an Apprentice Hire & Sales Coordinator, earning an NVQ Level 3 in Hire Desk Operations through on-the-job experience and online learning.

You will gain skills in hire desk operations, sales, customer service, stock control, purchasing, administration, credit control and driver coordination, progressing to a Hire Sales Coordinator role after successful completion.

Qualifications

• GCSEs grade C/ D or better.
• Interest in sales and customer service.
• Willingness to learn and develop in a busy hire desk environment.

Responsibilities

• Run an effective hire desk and manage customer queries.
• Handle stock control and purchasing.
• Coordinate drivers to meet customer needs.
• Develop sales skills and deliver great service.

Skills

Communication skills

Attention to detail

Organisation skills

Customer care skills

Problem solving

Number skills

Analytical skills

Team working

Initiative

Education

GCSEs (4 GCSEs at C or D)

Job description

Introduction

As an Apprentice Hire & Sales Coordinator, you'll complete a 2-year apprenticeship, gaining an NVQ Level 3 in Hire Desk Operations through on-the-job experience and online learning. You'll develop skills in hire desk operations, sales, customer service, stock control, purchasing, administration, credit control and driver co-ordination.

About the Employer

Established in 1969, GAP Hire Solutions is the UK's leading independent equipment hire company. With 10 divisions and over 150 locations across the UK, we've got everything you need from dumpers, diggers and tools to track mats and portable toilets.

What You'll Do

Our 2 Year Apprenticeship Programme covers all the essential skills and principles you will need to become a HSC and you'll learn how to run an effective hire desk, including stock control and purchasing, driving sales and managing customer queries effectively whilst coordinating drivers to ensure customers' needs are met.

You'll also study everything from customer service and sales skills to back office administration and credit control of a high-performing hire desk.

Training Outcome

On successful completion of the apprenticeship, you can progress into a Hire Sales Coordinator Role.

Skills Required

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative

Qualifications

• Essential - GCSE - 4 GCSE - C/D

Course Information

Course: Customer service specialist (level 3)

Level: 3

Route: Sales, marketing and procurement

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 7:30/8:30 am to 4:30/5:00 pm.

Expected Duration: 2 Years

Training Provider: BMS PROGRESS LLP