Apprentice Hire and Sales Coordinator

GAP Group Ltd.; Newcastle upon Tyne; On-site; GBP 16,000 - 18,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

25 days annual leave

Contributory pension

Life assurance

Employee welfare fund

Cycle to Work Scheme

Health & Wellness

Job summary

GAP Group Ltd. Newcastle plant is hiring an Apprentice Hire & Sales Co-ordinator (HSC). The two-year blended learning programme combines on-the-job training with online modules to gain NVQ Level 2 in Hire Desk Operations.

You will learn stock control, purchasing, and how to run a busy hire desk. You’ll develop customer service and sales skills, coordinate drivers, handle queries, and support back office tasks.

Qualifications

• 4 National 4's OR GCSE's Grades C or above.
• Keen interest in customer service and sales.
• High level of attention to detail and accuracy.
• Good communication and IT skills.

Responsibilities

• Learn to run an effective hire desk including stock control and purchasing.
• Drive sales and manage customer queries effectively.
• Coordinate drivers to meet customers' needs.
• Complete NVQ Level 2 Hire Desk Operations through blended learning.

Skills

Customer service

Sales

Attention to detail

Communication skills

IT skills

Education

GCSEs / National 4s

Job description

United Kingdom, North East, Newcastle Plant & Tools

Requester

Number of positions to be provided

1

Contract hours

42.50

About the role

The Role

GAP Group Apprentices are a key in ensuring our Depots have the right level of expertise, today, tomorrow and in future. As an Apprentice Hire & Sales Co-ordinator (HSC) you will be enrolled in a blended learning programme where you will gain NVQ Level 2 in Hire Desk Operations through a mixture of on the job experience and online training through a leading training provider. Our 2-year Apprenticeship Programme covers all the essential skills and principles you will need to become a HSC and you'll learn how to run an effective hire desk, including stock control and purchasing, driving sales and managing customer queries effectively whilst co-ordinating drivers to ensure customers' needs are met. You'll also study everything from customer service and sales skills to back office administration and credit control of a high-performing hire desk. Our Apprenticeship Programme allows you to earn as you learn: Apprentices under 18 joining our programme you will be required to work a maximum of 39 hours per week with a starting salary of £16,224 per annum. Apprentices over 18 joining our programme you will be required to work a maximum of 42.5 hours per week with a starting salary of £17,860 per annum. After successful completion of Year 1 you will automatically be placed on the National Minimum Wage rate for your age group.

About You

To apply for the GAP Group Apprenticeship Programme you will need to demonstrate the following:

• 4 National 4's OR GCSE's Grades C or above
• A keen interest in customer service and sales
• High level of attention to detail and accuracy
• Good communication and IT skills

About Us

GAP Group believe in rewarding their employees for their hard work and commitment, and offer the following benefits:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)