Apprentice Hire & Sales Coordinator

GAP Group; Birmingham; On-site; GBP 16,000 - 18,000; Full time

Benefits offered by this job

Competitive salary and bonus scheme

Up to 25 days annual leave plus bank &

Company benefits

Job summary

GAP Group in Birmingham is inviting applications for an Apprentice Hire & Sales Co-ordinator (HSC). You will be enrolled in a blended learning programme to gain an NVQ Level 2 in Hire Desk Operations through on-the-job experience and online training.

The 2-year apprenticeship covers stock control, purchasing, driving sales and handling customer queries while coordinating drivers to meet customer needs. Starting salaries are £16,224 (under 18) or £17,860 (over 18) with progression after Year 1.

Qualifications

• 4 National 4's OR GCSE's Grades C or above.
• A keen interest in customer service and sales.
• High level of attention to detail and accuracy.
• Good communication and IT skills.

Responsibilities

• Run an effective hire desk with stock control and purchasing.
• Drive sales and manage customer queries.
• Coordinate drivers to meet customers' needs.

Skills

Customer service

Sales

Attention to detail

Communication skills

IT skills

Education

GCSEs / National 4s

Job description

Location

United Kingdom, Midlands, Birmingham Plant & Tools

Number of positions to be provided

1

Contract hours

42.50

About the role

The Role

GAP Group Apprentices are a key in ensuring our Depots have the right level of expertise, today, tomorrow and in future.

As an Apprentice Hire & Sales Co-ordinator (HSC) you will be enrolled in a blended learning programme where you will gain NVQ Level 2 in Hire Desk Operations through a mixture of on the job experience and online training through a leading training provider.

Our 2-year Apprenticeship Programme covers all the essential skills and principles you will need to become a HSC and you'll learn how to run an effective hire desk, including stock control and purchasing, driving sales and managing customer queries effectively whilst co-ordinating drivers to ensure customers' needs are met. You'll also study everything from customer service and sales skills to back office administration and credit control of a high-performing hire desk.

Our Apprenticeship Programme allows you to earn as you learn:

Apprentices under 18 joining our programme you will be required to work a maximum of 39 hours per week with a starting salary of £16,224 per annum.

Apprentices over 18 joining our programme you will be required to work a maximum of 42.5 hours per week with a starting salary of £17,860 per annum.

After successful completion of Year 1 you will automatically be placed on the National Minimum Wage rate for your age group.

About You

To apply for the GAP Group Apprenticeship Programme you will need to demonstrate the following:

• 4 National 4's OR GCSE's Grades C or above
• A keen interest in customer service and sales
• High level of attention to detail and accuracy
• Good communication and IT skills

About Us

GAP Group believe in rewarding their employees for their hard work and commitment, and offer the following benefits:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER