Apprentice Hire & Sales Coordinator

GAP Group Limited; Birmingham; On-site; GBP 16,000 - 18,000; Full time

Benefits offered by this job

Salary & bonus

Leave 25 days

Pension scheme

Life Assurance

Welfare fund

Cycle to work

Wellness program

Job summary

GAP Group Limited is offering an Apprentice Hire & Sales Co-ordinator (HSC) role across our UK depots. This blended learning apprenticeship leads to NVQ Level 2 in Hire Desk Operations, with on-the-job experience and online training.

The two-year programme covers running an effective hire desk, stock control, purchasing, driving sales and handling customer queries while coordinating drivers to meet customer needs. Salary starts at £16,224 (under 18) or £17,860 (over 18) per year.

Qualifications

• Strong interest in customer service and sales.
• High level of attention to detail and accuracy.
• Good communication and IT skills.

Responsibilities

• Run an effective hire desk and stock control.
• Coordinate drivers to meet customer needs and handle queries.
• Support purchasing and back-office administration.

Skills

Customer service

Sales

Attention to detail

Communication

IT skills

Education

4 National 4's / GCSEs C or above

Job description

About the role

GAP Group Apprentices are a key in ensuring our Depots have the right level of expertise, today, tomorrow and in future. As an Apprentice Hire & Sales Co-ordinator (HSC) you will be enrolled in a blended learning programme where you will gain NVQ Level 2 in Hire Desk Operations through a mixture of on the job experience and online training through a leading training provider. Our 2-year Apprenticeship Programme covers all the essential skills and principles you will need to become a HSC and you'll learn how to run an effective hire desk, including stock control and purchasing, driving sales and managing customer queries effectively whilst co-ordinating drivers to ensure customers' needs are met. You'll also study everything from customer service and sales skills to back office administration and credit control of a high-performing hire desk. Our Apprenticeship Programme allows you to earn as you learn: Apprentices under 18 joining our programme you will be required to work a maximum of 39 hours per week with a starting salary of £16,224 per annum. Apprentices over 18 joining our programme you will be required to work a maximum of 42.5 hours per week with a starting salary of £17,860 per annum. After successful completion of Year 1 you will automatically be placed on the National Minimum Wage rate for your age group.

About You

• 4 National 4's OR GCSE's Grades C or above
• A keen interest in customer service and sales
• High level of attention to detail and accuracy
• Good communication and IT skills

About Us

GAP Group believe in rewarding their employees for their hard work and commitment, and offer the following benefits:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER