Apprentice Hire Controller

Speedy Hire Plc; Newton-le-Willows; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading hire provider in the UK is looking for an Apprentice Hire Controller to coordinate the hire process and ensure customer satisfaction. You will engage in a 15-month training program, developing skills in customer service and operations within a dynamic team environment. The ideal candidate should have a keen interest in the hire industry and must hold at least GCSE in Maths and English.

Benefits

Life assurance

Pension Scheme

26 days holiday plus bank holidays

Free onsite parking

Canteen facilities

95% discount across the Speedy brand

Employee Assistance Program

Qualifications

• Willing to develop and be customer focused.
• Comfortable working with technology.
• Good IT skills and organisational skills.
• Good communication skills, both written and verbal.
• Interest in the engineering/construction/hire industry.

Responsibilities

• Coordinate the entire hire process from initial order to delivery.
• Liaise with depot staff to meet customer needs.
• Participate in the structured 15 month training programme.

Skills

Customer focus

IT skills

Adaptability

Organisational skills

Communication skills

Interest in engineering/construction/hire

Willingness to learn

Ambition and drive

Education

GCSE or equivalent in Maths and English Grade 2/Grade E/Level 1

Job description

Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!

We are looking to recruit an Apprentice Hire Controller to work to work within our (add location). The Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success as the Hire Controller coordinates the entire hire process from taking the initial order through to delivery and collection. They liaise with every part of the depot to ensure the needs of the customer are met and that they're satisfied with our service.

As an Apprentice Hire Controller at Speedy, you will take part in our structured 15 month training programme studying the new Level 2 Hire Controller apprenticeship standard and completing the associated end point assessment (EPA). During this time you will be trained by our experienced colleagues along with working with our specialist apprenticeship provider.

What are we looking for?

• Are willing to develop and be customer focused
• Are comfortable working with technology and are keen to be a part of Speedy`s digital transformation
• Have good IT skills
• Can be adaptable and multi-task
• Have good organisational skills
• Want to work as part of a team
• Show good communication skills - both written and verbal
• Have an interest in engineering/construction/customer service/hire industry
• Love to learn and expand their knowledge
• Are willing to embark on apprenticeship qualification
• Are ambitious and driven
• Ability to supportyour business unit/team to deliver our ESG Strategy - Decade to Deliver.

You must hold at least GCSE or equivalent Maths and English Grade 2/Grade E/Level 1 or above in order to be considered for this role.

What we offer:

• Life assurance
• Pension Scheme
• 26 days holiday (plus bank holidays)
• Free onsite parking
• Canteen facilities
• 95% discount across the Speedy brand.
• My Staff Shop: discounts and offers for shopping etc. across many suppliers.
• Green Commute Initiative: Work scheme for cycling
• PAM - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.

Link below to our policies in line with our ESG Governance.

https://www.speedyservices.com/esg/governance

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.