Apprentice Front-of-House Team Leader

Training Provider; Exeter; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

LIFETIME TRAINING GROUP LIMITED in Exeter is recruiting an Apprentice Team Leader for Urban Heritage pubs. You will lead front-of-house teams, deliver a 5-star customer experience, and deputise for management during busy shifts.

This apprenticeship blends on-the-job training with work-based coaching; no college attendance is required, with mentoring and functional skills in English and maths provided.

Qualifications

• A great eye for detail, ensuring every pint is poured to perfection.
• Be a role model for giving great service and a warm welcome.
• Ability to think on your feet during busy shifts.
• Positive can-do attitude and be a real team player.

Responsibilities

• As Apprentice Team Leader you will: Provide customers with a heartfelt and memorable experience each time.
• Deputise for the management team and resolve any issues in their absence.
• Help organise and coordinate the team during a busy shift, ensuring smooth operations.
• Ensure the bar is safe, legal, and clean, addressing issues quickly and safely.

Skills

Customer service

Team leadership

Problem solving

Communication

Education

Functional Skills English

Maths

Job description

LIFETIME TRAINING GROUP LIMITED in Exeter is recruiting an Apprentice Team Leader for Urban Heritage pubs. You will lead front-of-house teams, deliver a 5-star customer experience, and deputise for management during busy shifts.

This apprenticeship blends on-the-job training with work-based coaching; no college attendance is required, with mentoring and functional skills in English and maths provided.