Apprentice Exams Officer

Nottingham College; Nottingham; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

LGPS pension

35 days annual leave + bank holidays

Cycle to work scheme

Job summary

Nottingham College is seeking an Exams Team member to support processing and maintenance of student exam records using the college system and awarding body platforms. You will handle registers, access arrangements, claims, and certificate distributions, while enabling smooth exam delivery for various qualifications.

A commitment to studying for a Level 3 Business Administration apprenticeship is required, with one day per week devoted to study.

Qualifications

• Experience handling exam records or student data is desirable.
• Ability to manage high volumes of data accurately and to deadlines.
• Strong customer service and communication skills.

Responsibilities

• Input and maintain student exam and achievement records in the college systems.
• Organise, plan and deliver exams in line with regulations and deadlines.
• Respond to queries from staff, students, parents/guardians and awarding bodies.

Skills

Attention to detail

Data analysis

Customer service

Teamwork

Education

L3 Business Administration apprenticeship

Job description

Your future is here

A place to inspire

Being part of Nottingham College means playing a vital part in helping thousands of people reach their potential. Together, we’re making a positive difference to our learners, to our communities and to each other. We’re building better futures, for others and for ourselves. Here, you’ll have the freedom to work in a way that suits you, the support to thrive and the opportunity to shape your career.

What you'll do

As a member of the Exams Team your role will be to support the processing and maintenance of student exam records using the College’s student record system EBS. You will deal with queries from curriculum colleagues, other internal departments, students, parent/guardians and external awarding bodies and have the chance contribute to the development of new processes and ways of working within the team. Specific tasks include:

• Inputting and maintenance of all student exam and achievement records on the college student records system and awarding body platforms. This includes registering students on relevant qualification aims, putting in place access arrangements, submitting achievement claims, recording results and distributing certificates.
• Organising, planning, co-ordinating & delivering exams following statutory awarding body regulations and deadlines.
• Dealing with day-to-day queries from Assistant Principals, Heads of Faculty, curriculum staff, students, parents and awarding bodies

Please be aware this post will involve studying for a L3 Business Administration apprenticeship alongside your day to day tasks, and as such, you will spend one day a week studying towards your qualification. In order to be eligible for the role you must have a valid and eligible residency status and the right to work in England.

Who we're looking for

Due to growth within the College’s T Level and private candidate provision, we have two new posts within the Exams Team. You will join a welcoming team who play a key part in ensuring our exams processes run smoothly. You’ll have an eye for detail and work well with data, demonstrating the ability to process large volumes of data, whilst maintaining a high level of accuracy.
You’ll ideally have experience of working within a team but also be able to work independently and without direct supervision and will work well when faced with tight deadlines.
Although the majority of the role isn’t front facing with students, you will need to have a commitment to providing excellent customer service to those colleagues and customers you come into contact with and you will need to provide support to students during our busy enrolment and exams periods.

The job description and person specification includes information on the Exams Officer role which you could progress into once your apprenticeship is complete. For further details on this post which the job description and person specification cannot answer for you, please contact Jayne Wilkinson (Head of Exams and Student Records) on [e-mail]

Interviews /Assessments are planned for: week commencing 14th September

Why Join us

• Competitive salary – £24,840 to £25,230 per annumFTE. (This will be pro-rata for part time posts)
• 35 days Annual Leave + 8 Bank Holidays + Opportunity to purchase up to 5 days annual leave
• Access to Local Government Pension Scheme (LGPS).
• Discounts at various stores and services across the UK via our Vivup App
• Various travel schemes including cycle to work, local transport season tickets and car salary sacrifice scheme
• Opportunities for professional development including 8 dedicated Continued Personal Development (CPD) days and our Request to Invest Programme

A place to belong

At Nottingham College, we’re committed to creating a workplace where everyone feels supported, valued, and understood.

We’re proud to be recognised as a Carer Confident employer, acknowledging the tailored support we offer to staff who balance their roles with caring responsibilities. As part of the Endometriosis Friendly Employer scheme, we’re actively tackling the stigma around menstrual health and providing meaningful support to those affected.

Our commitment to wellbeing continues as we work towards becoming a Menopause Friendly accredited employer, ensuring those experiencing menopause and peri-menopause feel heard and supported.

Mental health matters here too — our network of accredited Mental Health First Aiders is always growing, helping to foster a culture of compassion and understanding across the college.

Through our Wellness Cafés – informal gatherings that invite open conversation – colleagues are encouraged to share experiences and support one another. Whether navigating health challenges or balancing work and personal life, wellbeing is prioritised at Nottingham College, allowing you to thrive in your career.

Nottingham College is a place where you can share your ideas, work with people from all kinds of backgrounds and together, make a positive difference. Within our inclusive workplace, everyone is given the opportunity to belong. As part of this we are happy to consider any reasonable adjustments that successful candidates may need.

Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment. Background checks including employer references, and an enhanced DBS check will be required for this role.

We value accessibility and inclusion throughout our recruitment process. If you need help or information in another format, contact [e-mail] or call us on 0115 884 2222.

Please note that this role does not meet the standard salary requirements for Skilled Worker visa sponsorship. However, Home Office exemptions may apply depending on individual circumstances. Candidates are advised to review the Skilled Worker visa criteria on GOV.UK before applying.