Apprentice Customer Service Advisor: Start Your Car Career

TrustFord; Huddersfield; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

£5,000 retention bonus after 5 years

33 days annual leave

Pension Scheme & Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Part

1 day volunteering for charity

Cycle to work purchase

Perks at Work access

Job summary

TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. We are looking for an Apprentice Customer Service Advisor to join the team and learn to deliver an efficient reception service with a high standard of customer satisfaction.

The successful candidate will join a comprehensive training programme, including a residential induction academy, performance-related bonus, and generous benefits.

Qualifications

• Customer-facing role experience is preferred.
• Attention to detail in a fast-paced environment.
• Willingness to learn and develop in Aftersales and reception duties.

Responsibilities

• Deliver an efficient reception service and contribute to high customer satisfaction.
• Participate in a comprehensive training and induction programme to develop skills.
• Support the Aftersales team with day-to-day tasks and customer queries.

Skills

Customer service

Attention to detail

Reception

Fast-paced environment

Job description

TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. We are looking for an Apprentice Customer Service Advisor to join the team and learn to deliver an efficient reception service with a high standard of customer satisfaction.

The successful candidate will join a comprehensive training programme, including a residential induction academy, performance-related bonus, and generous benefits.