Apprentice Customer Advisor: Launch Your Auto Career

Stellantis &You UK; Hatfield; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

2-year fixed term contract

Performance Academy training

Specialised training sessions

Career progression

Employee car scheme (up to two company

Employer pension scheme (up to 7%)

Employee share scheme

Discounts via rewards app

Employee assistance programme

Job summary

Stellantis &You UK Hatfield is seeking an Apprentice Customer Advisor on a 2-year fixed-term contract. You will learn through our Performance Academy, gaining training online and in induction sessions.

The role focuses on delivering excellent customer service, guiding customers through the journey, and supporting the team with new digital systems. No automotive experience is required; a passion for customer service and strong communication are key.

Qualifications

• Experience in customer service is a plus.
• Good communication and organisational skills are essential.

Responsibilities

• Guide every customer through the Stellantis &You UK Customer Journey.
• Communicate clearly with customers and colleagues.
• Explain invoices, prepare quotes and take payments.
• Support the team with digitalisation initiatives.

Skills

Customer service

Communication

Organisational skills

Job description

Stellantis &You UK Hatfield is seeking an Apprentice Customer Advisor on a 2-year fixed-term contract. You will learn through our Performance Academy, gaining training online and in induction sessions.

The role focuses on delivering excellent customer service, guiding customers through the journey, and supporting the team with new digital systems. No automotive experience is required; a passion for customer service and strong communication are key.