Apprentice Business Administrator - Level 2

REGIONAL RECRUITMENT LIMITED; Narborough; On-site; GBP 12,000 - 15,000; Full time

Job summary

REGIONAL RECRUITMENT LIMITED is seeking a motivated individual for a Level 2 Admin Assistant Apprenticeship with a clear progression path to Level 3. You will perform high-volume outbound calls, support drivers and clients, and ensure compliance and accurate advertising across platforms.

Training is provided through JUNIPER TRAINING LIMITED, with a typical 1-year duration and a structured progression plan within the company. This is a hands-on role in a busy recruitment environment.

Qualifications

• GCSE English and Maths at grade 4/C or above.
• Willingness to work towards these qualifications.

Responsibilities

• Outbound calling — making high-volume outbound calls, answering inbound calls, taking messages and directing queries to relevant departments.
• Client & candidate support — providing professional office support and maintaining relationships with drivers and clients.
• Compliance checks — completing Right to Work checks and ensuring documentation meets standards.
• Job advertising — creating, updating and posting adverts across platforms.
• CRM accuracy — keeping candidate and client data correct and up to date.
• Talent sourcing — using CRM and ATS to identify suitable drivers and candidates.
• Payroll support — assisting with payroll queries and timesheets.
• Terms of Business — updating and sending Terms of Business for Driving Division.
• Rate card updates — maintaining rate cards in the CRM.
• Client education — informing clients about services and recruitment solutions.
• Team support — assisting wider recruitment teams with bookings and coordination.

Skills

Communication skills

Attention to detail

Organisation skills

Administrative skills

Team working

IT skills

Patience

Confident Telephone Manner

Education

GCSE English & maths

Job description

Introduction

Regional Recruitment are looking for an enthusiastic, motivated and career driven individual to join their team and a Level 2 Admin Assistant Apprenticeship. There are plans for progression onto Level 3 once completed and a great progression plan mapped out with the company.

About the Employer

Established in 2008, we’re an independent UK recruitment agency built on lasting relationships and trusted partnerships. We believe recruitment is commercial matchmaking with a twist of innovation combining people-first values with modern technology to deliver the right talent, fast. Our focus is simple: provide a high-calibre, customer-centred service that supports every client’s unique needs.

What You'll Do

• Outbound calling — making high‑volume outbound calls, answering inbound calls, taking messages and directing queries to relevant departments
• Client & candidate support — providing professional office support, maintaining strong relationships with drivers and clients, and ensuring departmental compliance
• Compliance checks — completing Right to Work checks and ensuring all documentation meets legal and company standards. Job advertising — creating, updating and posting job adverts across multiple platforms
• CRM accuracy — ensuring all candidate and client data is correct, compliant and up to date
• Talent sourcing — using CRM and ATS systems to identify suitable drivers and candidates
• Payroll support — assisting with payroll queries, timesheets and weekly driver submissions
• Terms of Business — checking, updating and sending Terms of Business for the Driving Division
• Rate card updates — maintaining accurate rate cards within the CRM
• Client education — informing clients about services, products and recruitment solutions
• Team support — assisting wider recruitment teams when required, including bookings, interview coordination and candidate registration

Requirements

• Fast‑paced working — ability to work confidently in a busy, high‑volume recruitment environment
• Multitasking — able to manage multiple tasks and priorities effectively
• Attention to detail — accuracy in compliance, data entry and documentation
• Organisation — strong organisational skills and ability to structure workload
• Willingness to learn — motivated to develop skills within a 360 recruitment role
• GCSE requirements — GCSE English & maths at grade 4/C or above, or willingness to work towards these
• Driving licence or commute valid UK driving licence or ability to commute daily to Head Office
• Outbound calling confidence must be confident making outbound calls as this is a core part of the role

Training Outcome

• Level 3 Business Admin Apprenticeship

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Patience
• Confident Telephone Manner

Qualifications

• Essential - GCSE - English & maths - A*-C/ 4-9

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Thursday8.30am- 5:30pmFriday8:30am- 12:30pm

Expected Duration: 1 Year

Training Provider: JUNIPER TRAINING LIMITED