Apprentice Aftersales Advisor – Training & Career Growth

OMODA | JAECOO Coventry; Brentwood; On-site; GBP 17,000 - 26,000; Full time

Benefits offered by this job

Holiday allowance

Discounts on MOT/services/parts

Life assurance

Refer a friend bonus

Training and career progression

Job summary

Allen Motor Group in Brentwood is seeking an Apprentice Aftersales Advisor to join our Kia dealership. You will use your customer experience skills to assist and inform customers about vehicle servicing, answering questions and guiding recommendations.

This full-time role follows a 3-year Apprenticeship Agreement, Monday to Friday, 40 hours per week. A supportive training program and career progression are provided.

Qualifications

• Excellent organisational and administrative skills.
• Great attention to detail.
• A background in customer service.
• Experience using computer software systems.

Responsibilities

• Provide exceptional customer service
• Ensuring all recorded information is accurate and stored correctly
• Achieving set performance targets by upselling products
• Ensuring adherence to all GDPR guidelines
• Booking vehicles into the workshop

Skills

Organisational skills

Administrative skills

Attention to detail

Customer service experience

Computer systems experience

Job description

Allen Motor Group in Brentwood is seeking an Apprentice Aftersales Advisor to join our Kia dealership. You will use your customer experience skills to assist and inform customers about vehicle servicing, answering questions and guiding recommendations.

This full-time role follows a 3-year Apprenticeship Agreement, Monday to Friday, 40 hours per week. A supportive training program and career progression are provided.