Apprentice Administrator (Band 2)

Airedale NHS Foundation Trust; Long Lee; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Cycle to Work

Travel Scheme

Onsite Nursery

Buying and Selling Annual Leave

Car Leasing

Job summary

Airedale NHS Foundation Trust is recruiting an Apprentice Administrator to join the Recruitment & Learning Team. You will support the Learning team with diary management, room bookings, supplies and joining instructions, while embarking on a Level 3 Business Administrator Apprenticeship.

The role focuses on delivering high-quality admin support and excellent customer service, acting as a first point of contact and maintaining records and correspondence across the Trust.

Qualifications

• Apprenticeship route will develop knowledge, skills and behaviours for business admin tasks.
• Ability to prioritise workload and manage competing deadlines.
• Strong customer service approach as first point of contact for the team.

Responsibilities

• Provide general administrative support for Learning team including diary management and room bookings.
• Input class registers and processing joining instructions.
• Maintain filing systems and resources for training programmes and publicity materials.
• Support in data entry for Personal Development Reviews and reporting.

Skills

Initiative

Communication

Time management

Education

Level 3 Business Administration Apprenticeship

Tools

Microsoft Office

ESR / Oracle Based System

Job description

Looking for a career in the NHS? Interested in Administration?

We are looking to recruit an Apprentice Administrator to join the Recruitment & Learning Team.

You will provide general administrative support for the Learning team including diary management, room bookings, ordering supplies, preparing joining instructions, inputting class registers. You will often being the first point of contact for access to the team providing excellent customer service.

Whilst undertaking the role you will work towards the level 3 Business Administrator apprenticeship. The apprenticeship is designed for people entering a business administration role. It will support you to develop the knowledge, skills and behaviours you need to complete a wide variety of business administration related tasks to support the smooth running of a business or department.

Main duties of the job

• To maintain an effective administration service, including: dealing with training bookings and queries via phone/email or face to face.
• Maintain digital filing systems relating to the delivery of support programmes and individual training records
• Assist in the maintenance of electronic resources, website with regards to course / publicity materials.
• Organise and take responsibility for maintaining adequate levels of stationery that are used on a daily basis within the department.
• Maintain the ESR training records by updating individuals training records and ensuring competency profiles are kept up to date for all staff
• Support in the data entry of Personal Development Reviews.
• Communicate information about training courses and learning and improvement offer across the Trust and to external organisations as required via e-mail, formal letter, telephone and in person.
• Request, collect and collate data in support of learning and improvement activities and required reporting arrangements.
• Maintain a strong customer focus acting as the first point of contact for many enquiries, providing timely and accurate information and advice regarding learning and improvement offer, for example application processes, etc.
• Provide administrative support to the OLI team including arranging meetings, typing, raising invoices and other basic administrative duties as required.
• Maintain confidentiality in all aspects of work.

About us

We are delighted to offer a wide range of benefits to employees including:

• Cycle to Work
• Travel Scheme
• Childcare Vouchers with Salary Sacrifice
• Onsite Nursery
• Buying and Selling Annual Leave
• Car Leasing
• Employee Assistance ProgrammeEmployee Health and Wellbeing
• Extensive Reward Scheme
• Counselling Service
• Financial packages including Vivup and Wagestream
• Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.

Our values:

We understand that it's down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience - we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:

• Committed to Quality of Care
• Compassion
• Working together for patients
• Improving Lives
• Everyone Counts
• Respect and Dignity

Got questions before you apply, please contact the recruiting manager to find out more.

Job responsibilities

For further information and full details of the role please see the attached job description and person specification.

Applicants must meet the Governments apprenticeship funding eligibility requirements, including the relevant UK residency criteria; applicants who have lived in the UK for less than three years may still be eligible depending on their individual circumstances.

This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.

If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation.

Qualifications

• Ability to meet the standards of the level 3 Business Administrator Apprenticeship

Knowledge

• Microsoft Office including Excel, Word and Internet Explorer
• oKnowledge of NHS Electronic Staff Record (ESR) or an equivalent Oracle Based System

Skills

• Able to exercise initiative and the ability to deal with queries competently.
• Able to assimilate and communicate information to a range of people, both written & verbal
• Able to demonstrate good organisational/time management skills - able to prioritise workload to meet deadlines and remain calm under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Airedale NHS Foundation Trust