Administrative Assistant Apprentice

Transformation Unit; East Midlands; Remote; GBP 16,000 - 18,000; Full time

Benefits offered by this job

Development opportunities

Recruitment-to-joining support

Staff benefits

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is offering an Admin Apprentice role within the Trust. You will join one of our teams, support day-to-day admin, and complete an apprenticeship qualification to develop skills in communication, organisation, IT, and customer service.

We are looking for someone who is keen to learn, organized, and motivated to build a career within the NHS. The apprenticeship lasts 15-18 months with supervision and development opportunities throughout.

Qualifications

• Functional Skills Maths and English Level 1.
• Microsoft Office/IT literacy desirable.
• Ability to maintain accurate records and handle information confidentially.

Responsibilities

• Undertake general office duties including answering telephones, messages, filing and post handling.
• Communicate with staff and visitors, provide support and resolve queries.
• Assist with arranging meetings/events, book venues and prepare training resources.
• Under supervision, produce reports and maintain databases.
• Develop and maintain manual/electronic filing systems.
• Monitor and order supplies as appropriate.

Skills

IT skills

Organisational skills

Documentation

Confidentiality

Boundaries

Education

Functional Skills Maths & English Level 1

Job description

Employer University Hospitals of Derby and Burton NHS Foundation Trust Employer type NHS Site University of Derby and Burton Hospitals Sites Town Derby Salary £15,642 - £18,293 Salary is age dependant Salary period Yearly Closing 04/11/2026 23:59 Interview date 18/11/2026

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 14,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.

Armed Forces and Disability Confident guaranteed interview scheme

To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.

The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification. Reasonable adjustments under the Equality Act 2010 will be considered upon request.

if you are blind or visually impaired and require application material in an alternative format- such as Braille, large print, audio or accessible electronic formats oryou require support/adjustments with your application please contact the recruitment team on 01332 788466

The Trust is proud to be a signatory of the Care Leavers Covenant and is committed to supporting care-experienced people into employment.

Applicants who identify as a care leaver and who meet the essential criteria for the role, as detailed in the person specification, will be guaranteed an interview.

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for;

Job overview

This is an exciting opportunity to start or develop your career in administration within University Hospitals of Derby and Burton NHS Foundation Trust.

As an Admin Apprentice, you will join one of our teams across the Trust and gain practical experience while completing an apprenticeship qualification. You will support the day‑to‑day administration of your department, developing valuable skills in communication, organisation, IT, customer service and working effectively as part of a team.

Your specific duties will depend on the department you are placed within but you will receive support and guidance to develop your skills and confidence throughout your apprenticeship.

We are looking for someone who is keen to learn, organised, approachable and motivated to develop a career within the NHS.

Main duties of the job

• Undertake general office duties including answering telephones, taking messages, filing, photocopying and handling incoming/outgoing post.
• Communicate with staff and visitors, providing support and helping to resolve queries.
• Assist with arranging and administering meetings/events, including booking venues and preparing/distributing training resources.
• Under supervision, produce reports and maintain databases as required.
• Develop and maintain effective manual and electronic administrative/filing systems.
• Assist with monitoring and ordering supplies as appropriate.
• Support other team members during periods of leave/absence to maintain an effective, quality service.
• Record and securely store confidential information and enquiries.
• Use and develop IT applications to monitor, prepare and validate databases as appropriate.
• Undertake an annual appraisal to identify development required to meet team objectives and apprenticeship requirements.
• Complete the Apprenticeship programme, including mandatory training, within the required timeframe.

Working for our organisation

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Detailed job description and main responsibilities

This is an 15-18 month Apprenticeship opportunity, with the expectation to complete the apprenticeship programme, including mandatory training, with the timeframe.

Due to funding rules, apprentices must have resided in the UK for 3 years:

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.

Closing date of applications - 04 November 2026

Interview date - 18 November 2026 (or as soon as sufficient applications received)

Person specification

Qualifications

• Functional Skills: Maths and English Level 1 (GCSE A-D /3 – 9)

Skills

• IT skills - Microsoft office software such as Word/Excel/Outlook
• Good organisational skills
• Ability to maintain and record factual standard documentation with accuracy
• Understanding of duty of care and confidentiality
• Understanding of professional / personal boundaries

Behaviours

• Committed to assisting in the delivery of high standards of work that may impact patient care

Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us.

Follow us on Twitter @UHDBTrust or find us on Facebook & LinkedIn - UHDBTrust

IMPORTANT INFORMATION

At UHDB , we offer different ways to work flexibly to each and every one of our colleagues, many of whom already work flexibly at all sites of the Trust.

For our roles we are open to discussing the possibility of part-time/ reduced hours/ compressed hours/ flexible start and finish times/ fixed/flexible shifts/annualised hours/ term time hours/ hybrid working – working partly in the trust/partly at home.

Why don’t you talk to us at interview about the flexibility you would like to explore and what it means to you, and we will discuss what’s possible for the job and team, and the opportunities we might be able to create together.

We can’t promise to give you exactly what you want, but we do promise to work with you to look at all the available options.

Most of our posts are subject to a DBS check, however having a criminal record will not necessarily bar you from obtaining a position. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

All correspondence relating to your application will be sent to you via our trac.system account. Please ensure that you regularly check your emails; this includes junk/spam, as your security settings may not recognise the sender.

Anyone from outside of the UK (excluding from the Republic of Ireland) will need permission from UK Visas and Immigration (UKVI) to work in the UK and may also need entry clearance before travelling here.

UKVI is responsible for managing migration. To obtain a visa or entry clearance, you will need to meet certain requirements and demonstrate you have the right the work in the UK via:

• the points-based immigration system
• the EU settlement scheme
• eVisa

During the course of its employment activities, University Hospitals of Derby and Burton NHS Foundation Trust collects, stores and processes personal information about prospective, current and former staff.

Our Privacy Notice includes applicants, employees (and former employees), workers (including agency, casual, honorary and contracted staff), volunteers, trainees and those carrying out work experience – please refer to our Privacy Notice available on our Trust website: https://www.uhdb.nhs.uk/information-governance

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please ensure that you had read the Job Description and Person Spec and that you meet the criteria before applying.

Name Rebekah Booth Job title Learning & Development Advisor Email address [e-mail] Telephone number 01332 785422

If you have problems applying, contact

Address Recruitment Team, Workforce Management
Training Centre
Rehab Block, Level 3
Royal Derby Hospital
Derby
Derbyshire
DE22 3NE
Telephone [phone]