Apprentice Administrator: Aftercare & Site Operations

Esh Group; United Kingdom; On-site; GBP 12,000 - 17,000; Full time

Job summary

Esh Group is seeking an Apprentice Administrator to kick-start a career in administration, supporting the Aftercare Team and site operations in Bowburn. You will provide administrative support, assist with customer aftercare, ensure defects are resolved efficiently, and help maintain high customer satisfaction.

The role includes liaising with head office and on-site teams, delivering excellent client relations, and participating in the apprenticeship Gateway programme with one day of college per

Qualifications

• GCSEs grades 9-5 or equivalent including ICT, maths and English desirable.
• Willingness to learn and develop administrative skills in a busy team.

Responsibilities

• Liaise with Head Office departments and on-site teams to ensure smooth communication.
• Build and maintain strong client relationships on a daily basis.
• Monitor client satisfaction and contribute to reports.
• Support site teams, contractors and maintenance operatives to meet quality requirements.
• Champion new methods and services where appropriate.
• Support the Gateway apprenticeship programme including college attendance one day a week.

Skills

Follow instructions

Numeracy

Literacy

Team player

Punctual

Communication

Education

GCSEs (incl ICT, maths, English)

Job description

Esh Group is seeking an Apprentice Administrator to kick-start a career in administration, supporting the Aftercare Team and site operations in Bowburn. You will provide administrative support, assist with customer aftercare, ensure defects are resolved efficiently, and help maintain high customer satisfaction.

The role includes liaising with head office and on-site teams, delivering excellent client relations, and participating in the apprenticeship Gateway programme with one day of college per