Apprentice Administrator

NRG Riverside; Widnes; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Bonus up to £500

33 days annual leave

Salary Sacrifice pension

Employee Assistance Program

OnDemand GP

Health advice portal

Benefits portal discounts

Training and development

Friend referral bonus

Death in Service

Wellbeing programme

Free onsite parking

Free uniform

Job summary

NRG Riverside in Widnes is seeking an Apprentice Administrator to support workshop, technicians and customers while working toward a Level 3 in Business Administration. The role emphasizes efficient admin tasks and accurate data entry.

You will gain hands-on experience, supporting job cards, vehicle records, and customer communications, with full training and development provided within a supportive depot environment.

Qualifications

• Excellent organisational and administrative skills with the ability to prioritise.
• A driven and flexible attitude.
• An interest in the vehicle industry is a plus.
• Experience from within a workshop environment is advantageous but not essential.
• Good communication skills, both written and verbal.
• Computer literate with the ability to use Microsoft Office comfortably.
• Has a car driving license (preferred but not essential).

Responsibilities

• Actively participate in your qualification and studies.
• Ensure Job Cards are opened for Scheduled work and open job cards for non-scheduled work.
• Advise Workshop of vehicle arrival and record date/time as well as recording date and time of vehicle departure.
• Ensure all inspection records & legal certification is sent to the customer within 24 hours of being received/completed.
• Input vehicle fleet defects accurately and ensure sign-off by the repairing agent/technician and communication to the customer.
• Keep the customer informed of work in progress and any delays or changes in costs.
• Collaborate with workshop departments to ensure timeliness of records and maintain vehicle history.
• Process and build all information on completed job cards.
• Record vehicle breakdowns and pass to appropriate staff.
• Load parts on to jobs using supplier delivery notes.

Skills

Organisational skills

Driven & flexible

Vehicle industry interest

Workshop experience (advantage)

Communication skills

Microsoft Office

Car driving licence (preferred)

Education

Level 3 Business Administration

Tools

Microsoft Office

Job description

Apprentice Administrator

Salary: £17,160 + Bonus

Widnes

Depot based full time, Monday - Friday, 40 hours per week.

Fancy working for a company where 80% of its people would recommend as a ‘Great Place to Work’, a place that has recently been accredited by an external party as a ‘Great Place to Work’ who also has double figures of boomerang employees every year? Then we want to hear from you!

An exciting opportunity has arisen for an Apprentice Administrator to work within our Widnes depot. As the Apprentice Administrator you will actively work towards a Level 3 qualification in Business Administration and with support, you will have responsibility of efficiently and effectively undertaking, implementing and managing all administration tasks relating to the workshop, technicians, and customers, with support.

NRG Riverside prides itself on developing their people, therefore the successful applicant will be awarded full support, coaching and training to be the best they can be, and to help maximise their career potential, as you work towards your qualification.

Who will you be working for?

NRG Riverside is the UK’s largest municipal and specialist fleet hire company, we provide specialist vehicles on short and long-term hire, a range of vehicle maintenance packages and we offer a large portfolio of high‑quality used vehicles for sale. NRG Riverside has the skills, knowledge, and expertise to support all your operational needs. Established in 1996, we’ve supported our valued customers to rationalise and decarbonise their fleets, save money and improve efficiency by reducing ‘Vehicle Off Road’ (VOR) time.

What candidate are we looking for?

• Excellent organisational and administrative skills with the ability to prioritise
• A driven and flexible attitude
• An interest in the vehicle industry is a plus
• Experience from within a workshop environment is advantageous but not essential
• Good communication skills, both written and verbal
• Computer literate with the ability to use Microsoft office comfortably
• Has a car driving license (preferred but not essential)

What will be your duties?

• As the Apprentice Administrator you will actively participate in your qualification and studies
• Ensure Job Cards are opened for Scheduled work and open job cards for non-scheduled work
• Advise Workshop of vehicle arrival and record date/time as well as recording date and time of vehicle departure
• Ensure all inspection records & legal certification is sent to the appropriate customer within 24 hours of being received / completed
• Ensure the accurate input of vehicle fleet defects and that they are appropriately signed off by the repairing agent/technician as well as communicated to the customer
• Ensure the customer is kept fully informed of work in progress (WIP) and any potential delays or unexpected work / increase in costs
• Work collaboratively with workshop departments to ensure timeliness of inspection & defect records and keep accurate vehicle history records in accordance with legislation
• Process and build all information on completed job card
• Record vehicle breakdowns and pass to appropriate staff member for action
• Load parts on to jobs using supplier delivery notes

The main question is, what are the benefits for you?

• Bonus opportunity of up to £500!
• 33 Days annual leave (inclusive of statutory).
• Salary Sacrifice pension.
• Employee Assistance Program.
• OnDemand GP and face to face counselling sessions.
• Online health advice portal.
• Benefits portal including retail, leisure, and holiday discounts.
• Dedicated training and development to support your career with our business.
• Recommend a friend bonus. (Up to £2,000!)
• Death in Service (available from day one of employment).
• Wellbeing programme.
• Free onsite parking.
• Free uniform.

We are proud to be an equal opportunity employer and are committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin ancestry, citizenship status, veteran status, and any other legally protected status under anti discriminatory laws