Apprentice Administrator - Level 3 Admin Training

NRG Riverside; Widnes; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Bonus up to £500

33 days annual leave

Salary Sacrifice pension

Employee Assistance Program

OnDemand GP

Health advice portal

Benefits portal discounts

Training and development

Friend referral bonus

Death in Service

Wellbeing programme

Free onsite parking

Free uniform

Job summary

NRG Riverside in Widnes is seeking an Apprentice Administrator to support workshop, technicians and customers while working toward a Level 3 in Business Administration. The role emphasizes efficient admin tasks and accurate data entry.

You will gain hands-on experience, supporting job cards, vehicle records, and customer communications, with full training and development provided within a supportive depot environment.

Qualifications

• Excellent organisational and administrative skills with the ability to prioritise.
• A driven and flexible attitude.
• An interest in the vehicle industry is a plus.
• Experience from within a workshop environment is advantageous but not essential.
• Good communication skills, both written and verbal.
• Computer literate with the ability to use Microsoft Office comfortably.
• Has a car driving license (preferred but not essential).

Responsibilities

• Actively participate in your qualification and studies.
• Ensure Job Cards are opened for Scheduled work and open job cards for non-scheduled work.
• Advise Workshop of vehicle arrival and record date/time as well as recording date and time of vehicle departure.
• Ensure all inspection records & legal certification is sent to the customer within 24 hours of being received/completed.
• Input vehicle fleet defects accurately and ensure sign-off by the repairing agent/technician and communication to the customer.
• Keep the customer informed of work in progress and any delays or changes in costs.
• Collaborate with workshop departments to ensure timeliness of records and maintain vehicle history.
• Process and build all information on completed job cards.
• Record vehicle breakdowns and pass to appropriate staff.
• Load parts on to jobs using supplier delivery notes.

Skills

Organisational skills

Driven & flexible

Vehicle industry interest

Workshop experience (advantage)

Communication skills

Microsoft Office

Car driving licence (preferred)

Education

Level 3 Business Administration

Tools

Microsoft Office

Job description

NRG Riverside in Widnes is seeking an Apprentice Administrator to support workshop, technicians and customers while working toward a Level 3 in Business Administration. The role emphasizes efficient admin tasks and accurate data entry.

You will gain hands-on experience, supporting job cards, vehicle records, and customer communications, with full training and development provided within a supportive depot environment.