Apprentice Administrator

QUINTESSENTIAL BRANDS UK GROUP LTD; Widnes; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Bonus opportunity up to £500

33 Days annual leave

Salary Sacrifice pension

Employee Assistance Program

OnDemand GP and counselling

Online health portal

Benefits portal with discounts

Dedicated training and development

Recommend a friend bonus

Death in Service

Free onsite parking

Free uniform

Job summary

NRG Riverside in Widnes is offering an Apprentice Administrator role at our Widnes depot. You will study towards a Level 3 qualification in Business Administration while handling workshop, technicians and customer admin tasks.

Full-time, Monday to Friday, 40 hours. You will gain hands-on experience in a busy workshop environment and receive coaching to maximise your career potential while progressing through your qualification.

Qualifications

• Excellent organisational and administrative skills with the ability to prioritise.
• Driven and flexible attitude.
• Interest in the vehicle industry is a plus.
• Experience in a workshop environment is advantageous but not essential.
• Good communication skills, both written and verbal.
• Computer literate and proficient in Microsoft Office.
• Car driving license preferred but not essential.

Responsibilities

• Actively participate in qualification and studies.
• Open job cards for scheduled and non-scheduled work.
• Advise Workshop of vehicle arrival and record times.
• Send inspection records and legal certification to customers within 24 hours.
• Input vehicle fleet defects accurately and communicate to customers.
• Keep customers informed of work in progress and costs.
• Collaborate with workshop to maintain accurate vehicle history records.
• Process and build information on completed job cards.
• Record vehicle breakdowns and pass to staff for action.
• Load parts on to jobs using supplier delivery notes.

Skills

Organisational skills

Flexible attitude

Good communication

Microsoft Office

Car driving licence (preferred)

Education

Level 3 Business Administration

Tools

Microsoft Office

Job description

• Location Foundry Lane,Widnes, WA8 8TZ,United Kingdom
• Employee Type Permanent

Contact information

Description

Widnes Depot based full time, Monday - Friday, 40 hours per week.

Fancy working for a company where 80% of its people would recommend as a ‘Great Place to Work’, a place that has recently been accredited by an external party as a ‘Great Place to Work’ who also has double figures of boomerang employees every year? Then we want to hear from you!

An exciting opportunity has arisen for an Apprentice Administrator to work within our Widnes depot. As the Apprentice Administrator you will actively work towards a Level 3 qualification in Business Administration and with support, you will have responsibility of efficiently and effectively undertaking, implementing and managing all administration tasks relating to the workshop, technicians, and customers, with support.

NRG Riverside prides itself on developing their people, therefore the successful applicant will be awarded full support, coaching and training to be the best they can be, and to help maximise their career potential, as you work towards your qualification.

Who will you be working for?

NRG Riverside is the UK’s largest municipal and specialist fleet hire company, we provide specialist vehicles on short and long-term hire, a range of vehicle maintenance packages and we offer a large portfolio of high-quality used vehicles for sale. NRG Riverside has the skills, knowledge, and expertise to support all your operational needs. Established in 1996, we’ve supported our valued customers to rationalise and decarbonise their fleets, save money and improve efficiency by reducing ‘Vehicle Off Road’ (VOR) time.

What candidate are we looking for?

• Excellent organisational and administrative skills with the ability to prioritise
• A driven and flexible attitude
• An interest in the vehicle industry is a plus
• Experience from within a workshop environment is advantageous but not essential
• Good communication skills, both written and verbal
• Computer literate with the ability to use Microsoft office comfortably
• Has a car driving license (preferred but not essential)

What will be your duties?

• As the Apprentice Administrator you will actively participate in your qualification and studies
• Ensure Job Cards are opened for Scheduled work and open job cards for non-scheduled work
• Advise Workshop of vehicle arrival and record date/time as well as recording date and time of vehicle departure
• Ensure all inspection records & legal certification is sent to the appropriate customer within 24 hours of being received / completed
• Ensure the accurate input of vehicle fleet defects and that they are appropriately signed off by the repairing agent/technician as well as communicated to the customer
• Ensure the customer is kept fully informed of work in progress (WIP) and any potential delays or unexpected work / increase in costs
• Work collaboratively with workshop departments to ensure timeliness of inspection & defect records and keep accurate vehicle history records in accordance with legislation
• Process and build all information on completed job card
• Record vehicle breakdowns and pass to appropriate staff member for action
• Load parts on to jobs using supplier delivery notes

The main question is, what are the benefits for you?

• Bonus opportunity of up to £500!
• 33 Days annual leave (inclusive of statutory).
• Salary Sacrifice pension.
• Employee Assistance Program.
• OnDemand GP and face to face counselling sessions.
• Online health advice portal.
• Benefits portal including retail, leisure, and holiday discounts.
• Dedicated training and development to support your career with our business.
• Recommend a friend bonus. (Up to £2,000!)
• Death in Service (available from day one of employment).
• Free onsite parking.
• Free uniform.

NRG Riverside has a recruitment process that is fair, inclusive and free from bias and we encourage our applicants to let us know if we can make it more user friendly for them. If our vacancies sound exciting, but your experience doesn’t 100% align, we still want to hear from you and would strongly encourage you to apply. We are proud to be an equal opportunity employer and are committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin ancestry, citizenship status, veteran status, and any other legally protected status under anti discriminatory laws.