Apprentice Administration Support

Esneft; Colchester; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Flexible working options

Staff discounts

Training opportunities

Job summary

ESNEFT is seeking an Administration Support for the Children’s Community Administration Team. You will work with both administration and clinical colleagues to deliver essential support while undertaking an in-house apprenticeship to gain extra qualifications.

The role requires attention to detail, strong communication, and a team-oriented approach in a busy environment. Successful candidates will join East Suffolk and North Essex NHS Foundation Trust, offering development opportunities and

Qualifications

• NHS experience in a similar admin role.
• Excellent Microsoft Office skills (Word, Excel, Outlook).
• GCSEs or equivalent at A–C including Maths and English.

Responsibilities

• Provide consistent administration support to the Children’s Community Administration Team.
• Utilise hospital systems and technology to deliver efficient admin services.
• Support clinical and admin colleagues with timely, accurate information.

Skills

NHS experience

MS Office

Education

GCSEs (A-C) incl Maths & English

Tools

Microsoft Word

Excel

Outlook

Job description

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

Job overview

An exciting opportunity has arisen for Administration Support in the Children’s Community Administration Team. You will work closely with the administration and clinical teams, providing essential administrative support in a busy environment.

You will be completing an in house Apprenticeship alongside your role meaning you will gain extra qualifications to support your future career opportunities.

We are looking for an enthusiastic team player to integrate into the current team and provide an efficient and effective service within a timely manner. Attention to detail is a must, along with excellent communication skills.

The post might close earlier if sufficient amount of applications received.

Main duties of the job

Your duties will include the consistent provision of administration support to the team. You will ensure the high standard of administrative service is consistently delivered by undertaking all required tasks and activities on a daily basis.

You will utilise the required technology/hospital systems that are introduced and support other team members to do so to deliver an efficient administrative service.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

Detailed job description and main responsibilities

For full details of the duties and responsibilities of this role, please see attached job description and person specification.

Qualifications

• At least 3 GCSEs or equivalent at A to C Grade to include maths and English

Knowledge

• NHS experience in a similar role
• 18 week pathway/PTL/RTT

Experience

• Proven experience of working in a similar role Band 2 or equivalent
• Use of Microsoft packages, including Word, Excel and Outlook
• Practical experience of working in a clinical support role

Please note that where response levels are exceptional we may close the post before the specified date, therefore early application is recommended.

Please make sure that you read the Job Description and Person Specification attached and that your statement in support reflects this as your application will be judged against these criteria.

Secondment - if you are interested in undertaking a role on a secondment basis, please ensure that you have discussed this with your current line manager prior to submitting your application. Please note if you are already an employee of ESNEFT fixed term roles will only be offered on a secondment basis.

When providing reference details please provide email addresses so references can be sought promptly to cover the last 3 years of employment.

Successful candidates may be charged for their DBS check. Please ensure you read the information found in the attached DBS Information document

The Trust is committed to its staff and their development and to equal opportunities and diversity. Applications are welcomed from all sections of the community.

Whilst we welcome applications from all and your application will be considered on individual merit, if you are offered a position and require a Skilled Worker Certificate of Sponsorship we may not be able to process your application to the final stage due to Home Office eligibility. Please note Band 2 roles are not eligible for sponsorship.

In submitting an application form, you authorise East Suffolk and North Essex NHS Foundation Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

We do not charge any fees at any stage of our recruitment process, including job applications, interviews, sponsorship arrangements or employment offers

Employer certification / accreditation badges

Name Terena Moon Job title Operational Coordinator - Community Paediatrics Email address [e-mail] Telephone number 01206 746285