Apprentice Administration Assistant

Nottingham University Hospitals NHS Trust; Nottingham; On-site; GBP 12,000 - 15,000; Full time

Job summary

Nottingham University Hospitals NHS Trust is offering an 18-month fixed-term apprenticeship in Business and Administration. You will support reception, scheduling, post, filing, scanning, and updating records, while developing a range of NHS admin skills.

We welcome self-motivated individuals with good communication, attention to detail and confidentiality. The program includes training in Microsoft Office and NHS systems, with progression toward a Level 2 or 3 Diploma.

Qualifications

• Good communication skills and ability to work in a busy NHS environment.
• Willingness to learn and develop skills in Microsoft Office and NHS systems.
• Commitment to completing a Level 2 or 3 Diploma in Business and Administration.

Responsibilities

• Reception duties and answering telephone enquiries.
• Booking patient appointments and sorting post.
• General office duties including filing and scanning documents.
• Updating records and maintaining confidentiality.

Skills

Communication skills

Attention to detail

Prioritisation

Team player

Organisation

Confidentiality

Calm under pressure

Self-motivated

Education

Diploma in Business and Administration (Level 2 or 3)

Tools

Microsoft Office

NHS systems

Job description

Working alongside the team providing support in a range of duties including workingon reception, answering telephone enquiries, booking patient appointments, sorting post,general filing, electronic scanning of documents and updating records as well as other generaloffice duties.

Are you a self-motivated, hardworking and enthusiastic individual looking to take their first stepin to an administration career in the NHS? If so, this apprenticeship post could be just what youare looking for., You will need good communications skills and will be supported to develop lotsof new and current skills including; prioritisation, attention to detail, using your own initiativeand the ability to work in a busy and fast paced environment.

You will be a conscientious and enthusiastic team player with good organisational skills. Youwill need to be able to demonstrate a clear understanding of confidentiality issues, be wellmotivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. You will present a professional and polite attitude at all times. You will learn and develop skills using Microsoft Office and NHS systems.

This is an 18 month fixed term apprenticeship and you must be committed to work towards a level 2 or 3 Diploma in Business and Administration. As an employee we will be committed to ensuring that a structured plan is in place to support and enable you to complete your apprenticeship.

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.