Apprentice Admin & Facilities Office Manager

Mitie Group plc.; Tees Valley; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Mentor support

Apprenticeship programme

Job summary

Mitie, the UK's leading facilities management and professional services company, is offering an apprenticeship at Darlington Education Village to train as an Office/Administration Manager. You will gain real-world experience, national qualifications, and a competitive salary while supporting facilities management in an educational environment.

You’ll work with the Facilities Manager and the site team, handling admin tasks, service desk support, procurement, and contract coordination as you

Responsibilities

• Provide administrative support to the Facilities Manager and FM team.
• Manage incoming emails, calls and correspondence.
• Maintain office filing systems and management information records.
• Produce reports, spreadsheets, presentations and operational docs.
• Log, track and coordinate reactive maintenance requests for the service desk.
• Allocate work to engineers, contractors and site teams.
• Monitor progress and ensure SLAs are met.
• Assist with contract variations from request to completion.
• Coordinate small works projects including quotations and trackers.
• Maintain contract documents, supplier records and procurement data.
• Support planned preventive maintenance schedules and compliance records.
• Maintain critical safety and compliance documentation (fire, water hygiene, electrical, gas, asbestos, risk assessments, method statements, permits).
• Support audits, inspections and compliance reporting.

Job description

Mitie, the UK's leading facilities management and professional services company, is offering an apprenticeship at Darlington Education Village to train as an Office/Administration Manager. You will gain real-world experience, national qualifications, and a competitive salary while supporting facilities management in an educational environment.

You’ll work with the Facilities Manager and the site team, handling admin tasks, service desk support, procurement, and contract coordination as you