Contract Office Administrator Apprentice

Mitie Cleaning & Hygiene Services; Fareham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Market-leading benefits

Salary Finance

Lifestyle benefits platform

Job summary

Mitie is offering an 18-month Contract Office Administrator Apprenticeship at HMS Collingwood. You’ll join an experienced team delivering first-class contract support to Armed Forces personnel, developing administration and business support skills while supporting contract operations across the Hestia and FMSP Clyde Soft FM contracts.

You will coordinate workwear and PPE, maintain contract records, and help produce reports and dashboards.

Qualifications

• 5 GCSEs at Grade 4/C or above (or equivalent), including Maths and English.
• Strong organisational and time-management skills.
• Good verbal and written communication skills.

Responsibilities

• Coordinate, order, control and issue workwear and PPE.
• Maintain contract records and ensure GDPR compliance.
• Support contract reporting dashboards and management information.
• Assist with training records and external training arrangements.
• Provide general contract office support and communications materials.

Skills

Administration

Organisation

Communication

MS Office

Independent working

Education

GCSEs including Maths & English

Tools

SharePoint

Microsoft Visio

PDF conversion

Job description

Location: HMS Collingwood.

Ready to turn your potential into something extraordinary?

At Mitie, we're the UK's leading facilities management and professional services company. We deliver critical services that power businesses, communities and individuals across the nation. Joining Mitie means being part of a team that values collaboration, innovation and the passion to make a difference. We're here to help you kick off your career with purpose, passion and plenty of support.

Whether you're stepping into your first job or looking to change your career, our apprenticeships are your ticket to learning, earning and achieving. With us, you'll gain nationally recognised qualifications, real-world experience and a competitive salary, all while being part of a company that truly cares about its people and the planet.

We're proud to be one of the Top 100 Apprentice Employers in the UK and a leader in creating inclusive workplaces where everyone can shine. Together, we're shaping brighter futures for you, for our communities and for our world.

As a Contract Office Administrator Apprentice based at HMS Collingwood, you'll join an experienced and versatile team delivering first-class contract support services to Armed Forces personnel. This 18-month apprenticeship offers the opportunity to gain valuable administration and business support experience while supporting the delivery of services across the Hestia and FMSP Clyde Soft FM contracts.

Working closely with the Business Coordinator and Senior Management Team, you'll play a key role in maintaining efficient office administration, supporting contract operations and developing the skills needed to build a successful long-term career.

What you'll be doing

• Coordinating, ordering, controlling and issuing workwear and PPE for contract colleagues.
• Supporting the smooth running of the Contract Office and associated workspaces, including maintaining noticeboards and reporting defects.
• Maintaining accurate contract records and ensuring compliance with GDPR requirements.
• Promoting effective information management practices across SharePoint and contract systems.
• Producing monthly and ad-hoc staff reports, statistics, organisation charts and other business documentation.
• Assisting with the maintenance of training records and arranging external training.
• Supporting the maintenance of contract reporting dashboards and management information.
• Acting as a user of the contract procurement system and supporting purchasing activities.
• Welcoming visitors, arranging visitor notifications, escorting visitors and coordinating refreshments where required.
• Managing incoming deliveries and outgoing parcels.
• Updating process maps using Microsoft Visio, converting documents to PDF and maintaining version control records.
• Supporting internal and external communications through the preparation of reports, presentations and other materials.
• Completing all apprenticeship requirements while developing the knowledge, skills and behaviours needed for career progression.
• Promoting a positive Health & Safety culture and adhering to company policies, procedures and legislation.
• Supporting additional business activities and projects as directed by your line manager.

Could you be our next apprentice?

We're looking for a confident and professional individual who is eager to learn and develop a career in business administration.

The successful candidate will be a credible communicator with strong judgement, integrity and discretion. You'll be proactive, responsive to changing business needs and able to build positive working relationships at all levels. Whether working independently or as part of a team, you'll remain calm under pressure and committed to delivering high standards.

You'll Have

• A desire to deliver high-quality administration and office support.
• The ability to work independently and use your own initiative.
• Excellent organisational and time management skills.
• Strong interpersonal, verbal and written communication skills.
• A working knowledge of Microsoft Office applications.
• A flexible and adaptable approach to changing priorities.
• Strong customer service skills and the ability to build effective working relationships.
• Good attention to detail and a professional, reliable approach.
• A good all-round standard of education, including 5 GCSEs at Grade 4/C or above (or equivalent), including Maths and English.

MOD security clearance and DBS Standard required. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vetting prior to the date of application. All Developed Vetted posts are required to be UK Nationals. Proof of right to work in UK essential. The Contract operates a 37.5 hour working week between the hours of 0730 and 1700 Mon to Fri only. Required to wear approved company work wear.

Safeguarding

Mitie is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As part of our safer recruitment process, successful applicants will be required to complete safeguarding screening questions and pre-employment checks relevant to the role. We are committed to creating a safe and inclusive environment for all colleagues and the communities we serve.

Benefits and Perks

• Our market-leading offering provides you with benefits that suit your lifestyle.
• We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
• When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
• Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
• We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
• Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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