Applications Support Engineer (Hybrid) for Public Sector IT

Northyorkshire Pfcc

Northallerton

Hybrid

GBP 42,000 - 52,000

Full time

6 hours ago
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Benefits offered by this job

Local Government Pension Scheme
Salary Sacrifice Car Scheme
Generous Annual Leave 24→30 days plus
Health Cash Plan
Blue Light Discount
Flexi-Time for Staff Roles
UNISON membership
Inclusion & Diversity Networks
Health & Wellbeing Services

Job summary

North Yorkshire Police & North Yorkshire Fire & Rescue Service is seeking an Application Support Engineer on a fixed-term 12-month contract. The role focuses on maintaining and improving critical applications across police, fire and related services, with hybrid working from the Northallerton headquarters.

You will design, configure and support enterprise solutions, collaborate with stakeholders, and drive incidents resolution and continuous improvement while ensuring security and resilience of

Qualifications

  • Experience of supporting enterprise applications within a medium to large organisation.
  • Experience of implementing, configuring and supporting application solutions throughout their lifecycle.
  • Strong analytical, troubleshooting and problem-solving skills.
  • Knowledge of SQL for troubleshooting and resolving issues.
  • Ability to communicate technical concepts clearly to both technical and non-technical audiences.

Responsibilities

  • Support the development and delivery of the applications strategy and roadmap.
  • Design, implement, configure and maintain secure, robust and highly available application solutions.
  • Translate business requirements into effective technical solutions with stakeholders.
  • Diagnose and resolve incidents, improving service performance and reliability.
  • Produce and maintain high-quality technical documentation and act as SME for supported applications.

Skills

Enterprise app support
Analytical skills
Troubleshooting
Communication skills
Problem solving

Tools

SharePoint Online
Power Apps
Power Automate
Power Platform
ShareGate
Teams administration

Job description

North Yorkshire Police & North Yorkshire Fire & Rescue Service is seeking an Application Support Engineer on a fixed-term 12-month contract. The role focuses on maintaining and improving critical applications across police, fire and related services, with hybrid working from the Northallerton headquarters.

You will design, configure and support enterprise solutions, collaborate with stakeholders, and drive incidents resolution and continuous improvement while ensuring security and resilience of

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