Application Support Engineer

US3 Consulting; Manchester; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a skilled Application Support Engineer to join their dynamic Sales IT team. This role offers the opportunity to provide critical 3rd line support for business applications, driving incident resolution and contributing to continuous improvement. You'll work in a hybrid environment, collaborating with internal teams and vendors to ensure optimal application performance. If you have a passion for technology and a knack for problem-solving, this is the perfect opportunity to make a significant impact in a fast-paced, innovative setting.

Qualifications

• 3+ years in application support with a focus on incident resolution.
• Strong experience with Windows Server and Active Directory.

Responsibilities

• Provide 3rd line application support and incident resolution.
• Collaborate with teams to meet SLA targets and maintain documentation.

Skills

3rd line application support

incident triage

root cause analysis

Windows Server

IIS

Active Directory

T-SQL

PowerShell scripting

ITSM tools

communication skills

Tools

ServiceNow

SCSM

Microsoft Dynamics

Office365

Octopus Deploy

Job description

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Recruitment Lead at US3 Consulting, hiring for IT & Non-IT roles across Europe/UK. If I viewed your profile or reached out, I likely have a role for…

Company: US3 Consulting

About Company: US3 Consulting is a leading European IT recruitment agency dedicated to connecting top tech talent with innovative companies across the continent. With decades of experience and a fresh approach, we specialize in rapid, cost-effective candidate sourcing across all tech industry sectors. Our expert consultants are committed to building strong, productive relationships, ensuring the perfect fit between candidates and employers.

Job Title: Application Support Engineer

Total Experience Required: 3+ Information Technology/Computers/Software

Work Location: Manchester, UK

• Must be currently based in Manchester, UK, or
• Willing to relocate to Manchester, UK from anywhere within Europe or UK
• Candidates outside Europe/UK unfortunately cannot be considered

Visa/Work Authorization Status: Candidates must hold a valid work permit or visa to work in the UK

Workplace Type: Hybrid (Tuesday, Wednesday & Thursday at office)

About Client: Client is a leading international energy company committed to securing Europe's energy supply while driving the transition to a low-carbon future. With operations spanning the entire energy value chain—from trading and sales to transport and storage—client offers dynamic career opportunities at the forefront of the energy sector.

Join a fast-growing energy company at the forefront of digital transformation. We're seeking a skilled Application Support Analyst to join our Sales IT team on a fulltime basis. You'll deliver 3rd line support across business-critical applications, drive incident resolution, and contribute to continuous improvement within a dynamic, fast-paced environment.

Key Responsibilities

• Provide 3rd line application support, including incident triage, root cause analysis, and resolution
• Collaborate with internal teams and third-party vendors to meet SLA targets
• Proactively monitor and maintain application systems, updates, and patching
• Support technical design reviews and environment deployments for internal projects
• Maintain clear and up-to-date support documentation
• Strong experience with Windows Server, IIS, and Active Directory
• Solid understanding of T-SQL or PL/SQL
• Familiarity with scripting (.NET, PowerShell)
• Proficient in using ITSM tools (e.g., ServiceNow, SCSM)
• Excellent communication and analytical problem-solving skills

Top 5 Optional Skills

• Microsoft Dynamics (2012AX or D365)
• Office365 administration
• Experience with Octopus Deploy or similar deployment tools
• Knowledge of ITIL practices and certification

Interested? Apply Now!

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Follow us on LinkedIn for more exciting opportunities: https://www.linkedin.com/company/us3-consulting

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Information Technology & Services, Software Development, and IT System Custom Software Development

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