Application Support Engineer

ZipRecruiter; Manchester; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Join a dynamic and fast-growing energy company at the forefront of digital transformation as an Application Support Engineer. You will be responsible for delivering 3rd line support across critical applications, driving incident resolution, and contributing to continuous improvement. This role offers a unique opportunity to work in a hybrid environment, collaborating with innovative teams and third-party vendors. If you are passionate about technology and eager to make a difference in the energy sector, this position is perfect for you. Apply now to be part of a transformative journey in a leading international company.

Qualifications

• 3+ years experience in IT with a focus on application support.
• Strong analytical skills and problem-solving abilities.

Responsibilities

• Provide 3rd line support for business-critical applications.
• Collaborate with teams to meet SLA targets and maintain documentation.

Skills

Windows Server

IIS

Active Directory

T-SQL

PL/SQL

.NET

PowerShell

ITSM tools

Analytical problem-solving

Communication skills

Tools

ServiceNow

SCSM

Azure

Microsoft Dynamics

Office365

Octopus Deploy

Job description

Job Description

Company: US3 Consulting

About Company: US3 Consulting is a leading European IT recruitment agency dedicated to connecting top tech talent with innovative companies across the continent. With decades of experience and a fresh approach, we specialize in rapid, cost-effective candidate sourcing across all tech industry sectors. Our expert consultants are committed to building strong, productive relationships, ensuring the perfect fit between candidates and employers.

Job Title: Application Support Engineer

Total Experience Required: 3+ years in Information Technology/Computers/Software

Relevant Experience Required:

Work Location: Manchester, UK

1. Must be currently based in Manchester, UK, or
2. Willing to relocate to Manchester, UK from anywhere within Europe or the UK
3. Candidates outside Europe/UK cannot be considered

Job Type: Permanent / Full-time

Visa/Work Authorization Status: Candidates must hold a valid work permit or visa to work in the UK

Workplace Type: Hybrid (Tuesday, Wednesday & Thursday at office)

Required Language: English

About Client: Our client is a leading international energy company committed to securing Europe's energy supply and driving the transition to a low-carbon future. With operations spanning the entire energy value chain—from trading and sales to transport and storage—the client offers dynamic career opportunities at the forefront of the energy sector.

Join a fast-growing energy company at the forefront of digital transformation. We are seeking a skilled Application Support Analyst to join our Sales IT team on a full-time basis. You will deliver 3rd line support across business-critical applications, drive incident resolution, and contribute to continuous improvement within a dynamic, fast-paced environment.

Key Responsibilities

• Provide 3rd line application support, including incident triage, root cause analysis, and resolution
• Collaborate with internal teams and third-party vendors to meet SLA targets
• Proactively monitor and maintain application systems, updates, and patching
• Support technical design reviews and environment deployments for internal projects
• Maintain clear and up-to-date support documentation

Top 5 Essential Skills

• Strong experience with Windows Server, IIS, and Active Directory
• Solid understanding of T-SQL or PL/SQL
• Familiarity with scripting (.NET, PowerShell)
• Proficient in using ITSM tools (e.g., ServiceNow, SCSM)
• Excellent communication and analytical problem-solving skills

Top 5 Optional Skills

• Azure (AD, IaaS, PaaS)
• Microsoft Dynamics (2012AX or D365)
• Office365 administration
• Experience with Octopus Deploy or similar deployment tools
• Knowledge of ITIL practices and certification

Interested? Apply now!

Send your resume to: [e-mail]

Not a fit for you? Share this with someone in your network who might be interested!

Connect: linkedin.com/in/sowmyakotamarthy

Visit our homepage: https://www.us3consulting.co.uk

Follow us on LinkedIn for more exciting opportunities: https://www.linkedin.com/company/us3-consulting

#ApplicationSupport #ITJobs #WindowsServer #SQL #ITIL #Azure #PowerShell #ContractRole #TechSupport #HybridJobs