Application Platforms Manager

Charles Russell Speechlys LLP; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading company in London is seeking an Application Platforms Manager to oversee the management and optimisation of their application portfolio. The role involves ensuring data integration, managing external DevOps functions, and leveraging automation to enhance operational efficiency. The ideal candidate will have strong leadership skills, experience in application management within a legal or professional services environment, and a strategic mindset to drive innovation.

Qualifications

• Bachelor's degree in IT or related field required; master's preferred.
• Certifications in ITIL, DevOps, or Agile desirable.

Responsibilities

• Oversee application portfolio management and optimisation.
• Lead a team of application specialists and provide mentorship.
• Implement robotics and automation solutions for efficiency.

Skills

Leadership

Communication

Analytical Skills

Problem Solving

Project Management

Strategic Thinking

Education

Bachelor's in Information Technology

Master's in IT Management

Tools

ITIL

DevOps

Agile

UiPath

Blue Prism

Power Automate

Job description

The Application Platforms Manager will be responsible for overseeing the management and optimisation of our application portfolio, including our document management system. The role involves ensuring seamless data integration across platforms, scaling our external DevOps function, and leveraging robotics and automation to enhance operational efficiency.

Roles and Responsibilities

1. Provide second level support to the Service Desk and end users.
2. Lead a team of application specialists providing guidance, mentorship, and performance management.
3. Foster strong relationships with internal stakeholders, vendors, and external development partners to drive successful project outcomes.
4. Stay abreast of industry trends and emerging technologies to identify opportunities for innovation and improvement.
5. Implement best practices and continuous improvement initiatives to enhance application management processes.

Platform & Operations Management

Application Portfolio Management & Software ITAM

• Manage and optimise the application portfolio to align with business objectives and technology strategy.
• Fully leverage our Enterprise ISTM tooling to manage applications as assets across the lifecycle.
• Conduct regular assessments of application performance and usage to identify opportunities for improvement and cost optimisation.
• Collaborate with stakeholders to prioritise application enhancements and new development initiatives.

Document Management System

• Oversee the implementation, maintenance, and enhancement of the document management system to ensure efficient document handling and compliance with regulatory requirements.
• Work with cross-functional teams to integrate the document management system with other enterprise applications.

Data Integration

• Collaborate closely with the Data Management team to ensure data consistency, accuracy, and accessibility.
• Develop and implement data integration strategies and solutions that support business processes and decision-making.

Manage Development Partners

• Collaborate with external development partners to scale and enhance the development function, ensuring alignment with organisational goals and best practices.
• Oversee the implementation of development tools and processes to improve application deployment, monitoring, and performance.

Robotics and Automation

• Identify and implement robotics and automation solutions to streamline business processes and improve operational efficiency.
• Evaluate and integrate automation tools and technologies to enhance application management and support functions.
• Collaborate with stakeholders to identify opportunities for automation and drive initiatives that deliver measurable business value.

Stakeholder Engagement & Collaboration

• Act as the technical bridge between infrastructure, security, applications, and external vendors.
• Work with IT leadership on roadmap planning, budgeting, and team scaling.
• Support security and compliance initiatives, ensuring the platform meets governance and risk management standards.

Qualifications

• A bachelor’s degree in information technology, Computer Science, Software Engineering, or a related field. A master's degree or equivalent professional qualifications in IT management or a similar discipline is advantageous.
• Certifications in relevant technologies or methodologies, such as ITIL, DevOps, or Agile, are desirable.

Skills, Knowledge and Experience

• Excellent leadership, communication, and interpersonal skills.
• Strategic thinker with a proactive approach to identifying and implementing technology solutions that drive efficiency and innovation.
• Extensive experience in managing and optimising application portfolios, preferably within a legal or professional services environment.
• Strong analytical and problem-solving skills to identify opportunities for optimisation and implement effective solutions.
• Excellent project management skills, with the ability to lead complex projects and deliver results within set timelines.
• Experience in scaling DevOps functions and implementing robotics and automation solutions to enhance operational efficiency such as UiPath, Blue Prism, or Power Automate.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Detail-oriented with a focus on quality and accuracy in all aspects of work.
• Ability to train and support staff in the adoption and use of new technologies and processes.
• Commitment to continuous professional development and staying updated with industry trends and advancements in technology.

Competencies