Application and Infrastructure Support Analyst

Wollborg Michelson Personnel Service Inc; Rugby; Hybrid; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Annual leave 35d

LGPS pension

Hybrid work up to 60%

Flexi time

Leave purchase

Induction program

Learning & development

Professional subscription

Family friendly policies

Health & wellbeing support

Compassionate leave

Discounts & Cycle to work

Job summary

Rugby Borough Council is seeking an Application and Infrastructure Support Analyst to maintain core business applications, provide system administration and BAU support, and contribute to project delivery.

You will work across infrastructure and network services, ensure GDPR and cyber security compliance, and benefit from hybrid working up to 60% with a structured induction and ongoing development opportunities.

Responsibilities

• Provide technical system administration, system development and BAU support for the Council's core business applications and digital services.
• Plan and deliver project activities and provide specialist technical advice to colleagues and stakeholders.
• Assist in the provision and support of Infrastructure and Network services and ensure systems underpinning applications remain effective and reliable.
• Work with Infrastructure Team to investigate and resolve issues and contribute to continual service improvement.

Job description

Rugby Borough Council,

Application and Infrastructure Support Analyst

£33,673 - £37,563

Full Time – 37 hours per week

Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.

About The Role

We are looking for a motivated and technically capable professional to join our team and play a key role in the administration, development and support of the Council’s core business applications and digital services.

You will be responsible for providing technical system administration, system development and procedural support, alongside the delivery of day-to-day business as usual (BAU) services. The role will also involve planning and delivering project activities, providing specialist technical advice to colleagues and stakeholders, and contributing to the ongoing improvement of our systems and services.

The role will also assist in the provision and support of the Council’s Infrastructure and Network services, working closely with the Infrastructure Team to investigate and resolve technical issues and ensure the systems and services that underpin our applications remain effective and reliable.

Please see the linked Job Profile for full details.

About You

You will have experience in a hands-on technical role, with strong knowledge of system administration, application support, troubleshooting and system development. You’ll have experience supporting core business applications and providing high-quality technical support to users.

You will also have current practical experience of infrastructure and network services, including supporting applications, servers and the technical environment they rely on. You’ll be confident providing technical advice, resolving issues and working with colleagues and stakeholders at all levels, with an understanding of GDPR, cyber security and relevant industry standards.

Benefits

• 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
• Generous Local Government Pension Scheme
• Hybrid working up to 60%
• Flexi time scheme
• Annual leave purchase scheme
• Structured Induction Program
• Learning and Development opportunities including Future Leaders programmes
• Payment of a professional subscription for approved professionals
• Family Friendly Policies
• Independent Support for your health & wellbeing
• Generous compassionate leave
• Extra Benefits including Retail Discounts, Cycle to Work scheme and more