Application Analyst

Lewisham Strategic Partnership; City Of London; Hybride; GBP 47 000 - 50 000; Plein temps

Avantages offerts par ce poste

Generous holiday allowance

Local Government Pension scheme

Flexible working and family friendly

Season ticket and bicycle loans

Staff discounts including gym

Supportive staff networks

Résumé du poste

Lewisham Council in London is seeking an IT professional to support and develop a range of line-of-business applications. You will focus on maximizing application availability, handling incidents and service requests, and coordinating upgrades and patching while collaborating with colleagues and stakeholders.

The role requires an analytical mindset, strong technical skills, and the ability to plan and prioritise in pressurised situations.

Qualifications

• Experienced IT practitioner with a track record of managing line-of-business and/or enterprise applications.
• Ability to engage with colleagues and stakeholders to deliver service improvements.

Responsabilités

• Maximise application availability and manage incidents and service requests.
• Coordinate upgrades and patching and participate in related project work.
• Work closely with team members and partner organisations to deliver positive IT and business outcomes.

Description du poste

Job Description

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

What's the role?

We are looking for an IT professional who will enjoy the challenge of supporting and developing a range of 'line of business' applications. Key responsibilities will include working to maximise application availability, managing incident and service requests, coordinating upgrades & patching and active participation in associated project work. There will be an overarching expectation that the post holder works closely with other team members, colleagues within partner organisations and senior stakeholders to deliver positive outcomes for IT applications and (hence) business operations across the Lewisham estate. As per the job title, the post holder will be required to adopt an analytical approach to problem solving and acting proactively where the situation demands.

What's in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What we're looking for

An experienced IT practitioner who will be able to demonstrate how they have successfully managed line of business and/or enterprise applications and show that they have successfully engaged with colleagues and stakeholder to deliver positive outcomes and service improvement. The postholder will be expected to possess a range of strong technical skills and have the aptitude to problem solve, plan and prioritise work in often pressurised situations and communicate effectively, up to a senior level, with colleagues and stakeholder.

Location

The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

Special conditions

The recruitment process is anonymous and we don't accept CVs.

For an informal discussion about this job, please contact [e-mail]

Salary

£47,367-£49,509 per annum (PO2)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer.

We welcome and encourage job applications of all abilities.

If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert.

We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.

We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council reserves the right to close adverts early if there is a large response.