AOG & Time-Critical Air Freight Operator

Right Now Group; London Borough of Hounslow; Sur place; GBP 37 000 - 40 000; Plein temps

Avantages offerts par ce poste

Salary £37,000–£40,000

Mon-Fri 09:00–17:30

Based in Feltham near Heathrow

Career development opportunities

Résumé du poste

Right Now Group are recruiting for an experienced AOG Operator based near Heathrow. The role involves coordinating day-to-day AOG and time-critical shipments, ensuring export paperwork complies with HMRC regulations, and delivering urgent customer requirements from collection to delivery.

You will liaise with customers, overseas agents, transport providers and internal teams in a fast-paced environment, maintain accurate records, manage costs, and respond quickly to changing priorities.

Qualifications

• Experience in Air Freight Operations, especially AOG or time-critical logistics.
• Strong knowledge of air freight documentation (MAWBs/HAWBs) and regulatory compliance.
• Experience with UK HMRC export regulations and customs procedures.

Responsabilités

• Manage AOG and time-critical shipments from start to finish.
• Monitor generic inboxes and respond to customer/operational inquiries.
• Arrange collections and deliveries with transport providers.
• Produce shipping documentation (MAWB/HAWB).
• Prepare export/import customs entries per HMRC regulations.
• Update shipment records and post-flight procedures.
• Process invoicing while controlling costs.
• Monitor queues and complete outstanding actions daily.
• Communicate freight rates to Team Leader.
• Maintain accurate operational records and compliance.

Connaissances

Air Freight Ops

AOG Logistics

MAWB/HAWB Docs

HMRC Regulations

Customer Service

Problem Solving

Communication

Time Management

Outils

Freight forward systems

Description du poste

Right Now Group are recruiting for an experienced AOG Operator based near Heathrow. The role involves coordinating day-to-day AOG and time-critical shipments, ensuring export paperwork complies with HMRC regulations, and delivering urgent customer requirements from collection to delivery.

You will liaise with customers, overseas agents, transport providers and internal teams in a fast-paced environment, maintain accurate records, manage costs, and respond quickly to changing priorities.