Time-Critical Air Export Operator – On-Call (Heathrow)

Right Now Recruitment; Stockley; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

On-call allowance

Heathrow-area location

Job summary

Right Now Group is seeking an experienced Time-Critical Export Operator for their Heathrow-area operation. You will manage urgent air export shipments end-to-end, coordinate AOG and time-sensitive consignments, and handle CDS/export documentation with HMRC compliance.

You will work independently in a fast-paced environment, participate in an every-other-week on-call rota with an on-call allowance, and contribute to profitable, timely deliveries for demanding customers.

Qualifications

• Previous experience in airfreight exports, ideally involving AOG, time-critical or urgent shipments.
• Strong understanding of end-to-end air export operations and customs procedures.
• Working knowledge of CDS and UK export customs requirements.
• Experience preparing export documentation and handling customs entries, including Carnets, licences and temporary exports.
• Knowledge of cross-trade movements and international freight coordination.
• Current Dangerous Goods by Air training/validation.
• Confident communicating with customers and managing demanding or time-sensitive requirements.
• Strong organisation, attention to detail and the ability to prioritise effectively in a fast-paced environment.
• Able to work independently while contributing positively to a team.
• Full, valid driving licence and regular access to a vehicle.
• Willingness to participate in an every-once-week on-call rota and provide out-of-hours/weekend cover when required.

Responsibilities

• Manage air export shipments from initial quotation and booking through to final dispatch, ensuring urgent and time-critical consignments are handled efficiently.
• Coordinate AOG and other time-sensitive shipments, responding promptly to changing customer requirements and operational challenges.
• Prepare and process export customs entries, including CDS declarations, Carnets, licences and temporary exports.
• Ensure all export documentation is accurate, complete and compliant with HMRC regulations and relevant customs procedures.
• Liaise with customers, overseas offices, agents, airlines, suppliers and transport providers to coordinate shipments and provide regular updates.
• Obtain competitive rates and identify the most suitable routing and transport options to meet customer deadlines.
• Cost shipments accurately, monitor job profitability and ensure commercial targets are maintained.
• Follow customer-specific SOPs and ensure shipments are handled in accordance with agreed service requirements.
• Manage urgent deadlines, delays and operational issues, using initiative and effective communication to find practical solutions.
• Participate in an on-call rota every other week, supporting out-of-hours and weekend requirements when necessary.

Skills

Airfreight exports

AOG shipments

Customs procedures

CDS knowledge

Documentation handling

Customer communication

Time management

On-call readiness

Independent worker

Job description

Right Now Group is seeking an experienced Time-Critical Export Operator for their Heathrow-area operation. You will manage urgent air export shipments end-to-end, coordinate AOG and time-sensitive consignments, and handle CDS/export documentation with HMRC compliance.

You will work independently in a fast-paced environment, participate in an every-other-week on-call rota with an on-call allowance, and contribute to profitable, timely deliveries for demanding customers.