AOG & Operations Supply Chain Team Lead (Flexible)

TUI; Luton; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Discretionary bonus

Travel benefits

Health & well-being support

Flexible working

Job summary

TUI is seeking an AOG Desk Team Leader to guide a dedicated team responsible for delivering critical aircraft parts, tooling, and logistics support, minimising aircraft downtime and ensuring safe operations.

You will lead people, improve processes, and collaborate across the airline to impact performance in our growing aviation business. The role is advertised until 5 November 2026 and offers a comprehensive benefits package.

Qualifications

• Degree level / NVQ level 5 or equivalent.
• Aviation background with management experience.
• Strong IT skills and knowledge of engineering systems.
• Experience in managing and delivering change in a unionised environment.
• Excellent communication, presentational and negotiation skills.
• Proven ability to employ analytical tools to improve performance.
• Understanding of Human Factors within the maintenance environment.
• Demonstrable capability of effective performance management.

Responsibilities

• Drive improvement of general procurement processes to increase efficiency and ensure compliance.
• Ensure correct ordering, purchase order placement, track delivery compliance and accounts payable issue resolution.
• Work closely with the Operational Supply Chain Team Leaders across the group.
• Understand how to get the best from our AMOS system, improving processes and tools.
• Co-ordination of all staff allocated to their control within your work area, provide briefings, guidance and support, necessary to deliver assigned daily work plan.
• Monitor task progress and take necessary action to deliver in agreed timescale / budget completing all paperwork in an accurate and timely manner.
• Accountable for monitoring team compliance with departmental procedures; Health and Safety, Airport Regulations and Bylaws.
• Review staff resource plans & training matrix to ensure sufficient staff are available to meet the required departmental work commitments and regulatory requirements.
• Agree appropriate targets that will allow performance to be measured, and take necessary action if effectiveness falls.
• In the absence of the Northern Region Operational Supply Chain Manager you will be required to assume responsibility.

Skills

Aviation management experience

Strong IT skills

Analytics tools usage

Effective performance management

Excellent communication

Negotiation skills

Education

Degree level / NVQ level 5 or equivalent

Job description

TUI is seeking an AOG Desk Team Leader to guide a dedicated team responsible for delivering critical aircraft parts, tooling, and logistics support, minimising aircraft downtime and ensuring safe operations.

You will lead people, improve processes, and collaborate across the airline to impact performance in our growing aviation business. The role is advertised until 5 November 2026 and offers a comprehensive benefits package.