Ambulance Dispatch Controller — Flexible Hours & Career Growth

The Methodist Church in Britain; Wakefield; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

27 days annual leave

Pension contributions

Flexible working (role dependent)

Salary enhancements for unsociable hrs

Employee assistance and counselling

Job summary

The Yorkshire Ambulance Service NHS Trust in Wakefield is seeking a 999 Dispatcher to coordinate and deploy ambulance resources via the CAD system, ensuring response targets are met. The role operates on a 12‑hour core rota that includes nights, weekends, bank holidays and Christmas, with a three‑week in‑house training course prior to ongoing employment.

You will liaise directly with crews on the road, manage fluctuating workloads, and work as part of a dynamic Operations Centre team, with

Qualifications

• Excellent written and oral communication skills.
• Ability to manage an unpredictable workload and meet deadlines.
• Work in a methodical, structured way.

Responsibilities

• Coordinate and deploy Accident and Emergency ambulance resources to meet service demand.
• Mobilise resources using the Computer Aided Dispatch System in line with targets.
• Liaise with ambulance staff on the road to support optimal patient response.
• Work as part of an Operations Centre team with shifting priorities.

Skills

Excellent written and oral comms

Time management

Methodical approach

Education

HNC / Level 4 vocational

Job description

The Yorkshire Ambulance Service NHS Trust in Wakefield is seeking a 999 Dispatcher to coordinate and deploy ambulance resources via the CAD system, ensuring response targets are met. The role operates on a 12‑hour core rota that includes nights, weekends, bank holidays and Christmas, with a three‑week in‑house training course prior to ongoing employment.

You will liaise directly with crews on the road, manage fluctuating workloads, and work as part of a dynamic Operations Centre team, with