Ambitious Retail Leader: Assistant Shop Manager (Part-Time)

Scope; Greater London; On-site; GBP 20,000 - 21,000; Part time

Benefits offered by this job

35 days holiday

Company pension

Training & career development

Discounts

Job summary

Scope’s Surbiton shop is seeking an Assistant Shop Manager to work 28 hours a week, supporting the Shop Manager to run daily operations. You will help increase sales, manage costs, and motivate a diverse team of staff and volunteers.

With a background in customer-facing roles, you will thrive in a target-driven, fast-paced retail environment, delivering excellent service while promoting Scope’s values in the local community.

Qualifications

• Proven experience in a customer-facing role, with responsibility for supervising or leading a team within retail or other service-based environments.
• Experience working in a target-driven environment, with a focus on achieving sales or performance goals.
• Experience of working in a fast paced environment.
• A team player with a strong work ethic.
• Strong communication and interpersonal skills.
• IT literacy and numeracy skills.

Responsibilities

• Assist in the management of the shop operations.
• Work with the Shop Manager to support, motivate, and involve a diverse team of paid employees and volunteers.
• Actively promote Scope and its services within the community.
• Support the shop manager to drive sales and effectively manage stock; also support online selling by listing items on online platforms.
• Help the team deliver excellent customer service.
• Deputise for the shop manager in their absence.

Skills

Customer-facing experience

Team leadership

Target-driven

Fast-paced environment

Strong communication

IT literacy & numeracy

Job description

Scope’s Surbiton shop is seeking an Assistant Shop Manager to work 28 hours a week, supporting the Shop Manager to run daily operations. You will help increase sales, manage costs, and motivate a diverse team of staff and volunteers.

With a background in customer-facing roles, you will thrive in a target-driven, fast-paced retail environment, delivering excellent service while promoting Scope’s values in the local community.