Ambitious IT Support Pro: 1st/2nd Line Technician

Hunter Selection; Devon and Torbay; On-site; GBP 32,000 - 39,000; Full time

Job summary

Hunter Selection is seeking a 1st/2nd Line IT Support professional in Paignton. The role provides hands-on support across the business, maintaining core systems, infrastructure and end-user technology.

You will ensure colleagues receive high-quality technical assistance while contributing to IT projects and improvements. A broad, hands-on remit with strong Microsoft 365 and Windows experience is expected.

Qualifications

• Previous experience in an IT Support or similar technical support role.
• Strong working knowledge of Microsoft 365 and Windows environments.
• Good understanding of networking fundamentals and troubleshooting.
• Experience managing hardware, software and end-user devices.

Responsibilities

• Provide 1st and 2nd line support to users across the organisation.
• Administer and support Microsoft 365, user accounts and endpoint devices.
• Troubleshoot hardware, software, networking and system-related issues.
• Assist with the maintenance and improvement of business-critical systems and infrastructure.
• Support device deployment, configuration and lifecycle management.
• Work closely with internal stakeholders to deliver an excellent support experience.
• Maintain security best practices and help ensure systems remain compliant and up to date.
• Contribute to IT projects, upgrades and continuous improvement initiatives.

Skills

IT support

Microsoft 365

Windows environments

End-user devices

SQL knowledge

Full UK Driving License

Tools

Microsoft 365

Windows

SQL (advantageous)

Job description

Hunter Selection is seeking a 1st/2nd Line IT Support professional in Paignton. The role provides hands-on support across the business, maintaining core systems, infrastructure and end-user technology.

You will ensure colleagues receive high-quality technical assistance while contributing to IT projects and improvements. A broad, hands-on remit with strong Microsoft 365 and Windows experience is expected.