Airside Team Lead: Elevate Airport Service

Whsmith; Callerton; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Partner deals

Wellbeing support

Job summary

WHSmith is seeking a Team Leader to guide a store team to deliver exceptional customer service and meet business objectives. You’ll foster a learning culture, support colleagues, and help ensure safe, lawful operations across the store.

The role requires leadership experience in retail, ability to work in a fast-paced environment, and strong communication to build relationships and motivate staff.

Qualifications

• Previous leadership in retail preferred.
• Experience in fast-paced environments with KPI understanding.
• Able to train and develop staff on the shop floor.

Responsibilities

• Guide and engage your team to deliver excellent standards and results.
• Create a culture of learning, support and recognition for development.
• Support colleagues in an environment where everyone feels valued and welcome.
• Ensure store operations are safe and compliant with laws.

Skills

Leadership experience

Retail experience

Communication skills

Flexibility

Team motivation

Job description

WHSmith is seeking a Team Leader to guide a store team to deliver exceptional customer service and meet business objectives. You’ll foster a learning culture, support colleagues, and help ensure safe, lawful operations across the store.

The role requires leadership experience in retail, ability to work in a fast-paced environment, and strong communication to build relationships and motivate staff.