Airport Retail Sales Associate: Elevate Customer Experience

WHSmith Travel; Hounslow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Pension scheme

Paid annual leave

Employee discounts

Employee Assistance Programme

Job summary

WHSmith Travel is seeking a Sales Assistant to provide exceptional customer service and work either independently or as part of a team to uphold our store standards. You will be responsible for stock replenishment, maintaining tidy displays, and delivering excellent customer experiences while supporting colleagues.

The role emphasizes delivering great service, adapting to store needs, and contributing to a welcoming shopping environment across airport locations.

Qualifications

• Experience in delivering excellent customer service.
• Confident communicator within a team setting.
• Motivated to achieve high standards and results.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store areas tidy and inviting.
• Maintain high standards of display and visual merchandising to help customers find items.
• Be an active team player and support colleagues.

Skills

Customer service

Team communication

Adaptability

Job description

WHSmith Travel is seeking a Sales Assistant to provide exceptional customer service and work either independently or as part of a team to uphold our store standards. You will be responsible for stock replenishment, maintaining tidy displays, and delivering excellent customer experiences while supporting colleagues.

The role emphasizes delivering great service, adapting to store needs, and contributing to a welcoming shopping environment across airport locations.