Airside Performance Manager

DHL Supply Chain; Guildford; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic Airside Performance Manager to oversee operations at a major airport. This role involves managing daily operations, ensuring compliance with safety standards, and delivering high-quality service. The ideal candidate will possess strong people management skills and a background in aviation, ready to lead a team while adapting to the fast-paced environment of airport operations. Join a company renowned for its commitment to excellence in supply chain management and enjoy a range of competitive benefits.

Benefits

Free confidential 24/7 GP service

Discounts on retail and childcare

Enhanced pension scheme

Employee support service

On-site parking

Free transport to site

Canteen provisions

Qualifications

• Experience in aviation operations, preferably at Gatwick Airport.
• Ability to manage HR functions and departmental budgets.

Responsibilities

• Control day-to-day operational requirements of the Back of House operation.
• Liaise directly with customers and manage departmental KPIs.

Skills

Aviation experience

People management skills

Strong IT skills

Financial management

Education

Relevant degree or equivalent experience

Tools

IT management tools

Job description

Join to apply for the Airside Performance Manager role at DHL Supply Chain

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Join to apply for the Airside Performance Manager role at DHL Supply Chain

Position: Airside Performance Manager

Contract Type: Permanent (Full Time)

Location: London Gatwick Airport

Shift Pattern: Rotational 4 on 4 off (including a combination of day and night shifts)

PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.

Ready for your career to take off? Did you know that DHL, an award-winning leading supply chain business, also provides ground handling services at many UK airports? We're seeking a Airside Performance Manager to play an integral role in our aviation contract, delivering a first-class service and achieving fantastic results.

WHAT DOES THE ROLE ENTAIL?

• Responsible for the control and delivery of the day to day operational requirements of the Back of House operation
• Liaising directly with the customer
• Management of departmental budgets
• Delivery of a high quality and efficient operation.
• Responsible for internal and external KPIs as well as maintaining safety standards and legal compliance
• Provide management information accurately and on time using the IT tools available.
• Be able to manage and develop the team taking direct responsibility for the performance of the managers reporting to you
  
  
  

WHAT DO WE NEED FROM YOU?

We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:

• Previous Aviation experience preferably at Gatwick Airport – Desirable
• Currently working at a Shift Manager Level or above
• Strong IT skills
• Ability to manage HR functions at site level
• Strong people management skills
• Ability to adapt your communication style
• Ability to manage teams through your direct reports providing timely and effective feedback
• Financially astute
• Full manual driving license
  
  
  

SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL

• Be able to provide five years address history
• Be able to provide five years reference history (employment/education/benefit claim/character)
• To obtain a full airside ID
  
  
  

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• On-site benefits: mention if site offers free parking, free transport to site, canteen provisions etc.
• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits
  
  
  

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

Be An Essential Part Of Everyday Life

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

#UKIDSCEJ

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Transportation, Logistics, Supply Chain and Storage

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