Airport Passenger Services Host – Part-Time

Abm-Industries-Inc.-2; Aberdeen City; On-site; GBP 1,240,000 - 1,791,000; Part time

Benefits offered by this job

24/7 GP

Mental Health support

Cycle to work

Perks at Work

Job summary

ABM at Aberdeen Airport is seeking an energetic part-time Check-in Agent to support passenger flow, assist with queues and guide passengers through the terminal. You will handle security prep, assist VIP and reduced mobility passengers, and report operational issues to the Terminal team.

The role requires excellent communication, weekend availability, and right-to-work in the UK. Training and benefits are provided as part of ABM’s comprehensive package.

Qualifications

• Must have the right to work in the UK
• 5 year checkable employment/education history
• Must be willing to work weekend shift
• The ideal candidate will have excellent communication skills

Responsibilities

• Check-in passenger queue management and flow control including management of queuing systems.
• Assist with management of passenger flow within the departure lounge, International Walkway, Arrivals and gate areas as directed.
• Security: General preparation of passengers prior to entering the Security Area.
• Security: If required assist in Central Search at peak times and undertake access control.
• Handle varied passenger queries and assist with general way finding.
• Assist the Passenger With Reduced Mobility service as required.
• Communicate and report to the Terminal team any operational issues or events, failed service levels, asset or facility issues and inadequate provision of flight information.
• Assist, as directed by the Airport Duty Manager, during any periods of irregularity.
• Exercise general vigilance around the Terminal building.
• Promote use of self-service check-in kiosks.
• Log and manage the lost and found office while on shift, logging items, ensuring they are secure and returning them to their owner and taking payments.
• Ensure all kiosk and common use check-in equipment is serviceable and where required engage with support contractor.
• First Aid (Training will be provided).
• Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation).

Job description

ABM at Aberdeen Airport is seeking an energetic part-time Check-in Agent to support passenger flow, assist with queues and guide passengers through the terminal. You will handle security prep, assist VIP and reduced mobility passengers, and report operational issues to the Terminal team.

The role requires excellent communication, weekend availability, and right-to-work in the UK. Training and benefits are provided as part of ABM’s comprehensive package.