Airport Passenger Assistance Specialist

Abm Careers; Harlington; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

24/7 GP access

Mental health support

Cycle to work scheme

Discounts & exclusive perks

Get Fit Programme

Perks at Work app

Job summary

ABM Passenger Assistance at Heathrow Airport is seeking friendly, reliable staff to help passengers with limited mobility or special needs, ensuring a smooth and stress-free journey through the airport. You will assist on foot, by wheelchair or buggy, and support safe transfers in a busy environment.

Join a team that values customer care, teamwork and professionalism, with full training provided and a shift pattern of 5 on/3 off across 40 hours per week. Recruitment email: [e-mail].

Qualifications

• Friendly, approachable and reliable individual.
• Calm under pressure with a professional attitude.
• Team player who supports colleagues to help passengers.

Responsibilities

• Assist passengers requiring support through the airport, in-person, on foot, by wheelchair or electric buggy as needed.
• Assist with safe transfers of passengers to seats or wheelchairs.
• Push wheelchairs and assist with luggage handling.
• Deliver a calm, professional service in a busy airport environment.

Skills

Friendly demeanor

Reliability

Calm under pressure

Team player

Helping people

Job description

ABM Passenger Assistance at Heathrow Airport is seeking friendly, reliable staff to help passengers with limited mobility or special needs, ensuring a smooth and stress-free journey through the airport. You will assist on foot, by wheelchair or buggy, and support safe transfers in a busy environment.

Join a team that values customer care, teamwork and professionalism, with full training provided and a shift pattern of 5 on/3 off across 40 hours per week. Recruitment email: [e-mail].