Air & Ocean Freight Operations Lead

Best Services International Freight UK Ltd; Greater London; Sur place; GBP 32 000 - 42 000; Plein temps

Résumé du poste

Best Services International Freight UK Ltd is seeking an Air & Ocean Freight Operation Executive to manage ocean and air shipments, support customers through the shipment lifecycle, and collaborate with Product and Sales teams to deliver reliable, commercially sound logistics solutions.

This role suits an operation professional who enjoys customer interaction and teamwork and who aspires to develop toward a broader Operations + Sales Support remit, with hands-on experience in freight forwarding

Qualifications

• Minimum 2 years experience in freight forwarding or logistics operations.
• Experience with air freight and/or ocean freight operations.
• Good understanding of end-to-end shipment process and documentation.
• Strong customer service mindset and professional communication.

Responsabilités

• Coordinate bookings, shipping documentation, pre-alerts, and customs clearance.
• Track cargo and provide timely shipment updates to customers.
• Maintain operational records and support costing and billing readiness.
• Support Sales and Product teams with operational input for inquiries and quotes.
• Assist onboarding of new customers and new trade lanes.
• Collaborate with airlines, carriers, freight forwarders and warehouses.

Connaissances

Customer service mindset

Communication skills

Organizational skills

Team collaboration

Multitasking

Description du poste

Best Services International Freight UK Ltd is seeking an Air & Ocean Freight Operation Executive to manage ocean and air shipments, support customers through the shipment lifecycle, and collaborate with Product and Sales teams to deliver reliable, commercially sound logistics solutions.

This role suits an operation professional who enjoys customer interaction and teamwork and who aspires to develop toward a broader Operations + Sales Support remit, with hands-on experience in freight forwarding